上海万集贸易有限公司
电商客服实习生
2 years ago
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Important information
Contract type:
Internship
Work mode:
Onsite
Published on:
2 September 2026
What they need
职位来源于实习僧。
岗位职责及工作要求:
- 能快速适应电商工作和千牛系统的使用；
- 辅助天猫售后主管回复并处理买家的售后问题，及时灵活处理中差评及投诉；
- 了解产品功能，发现问题并有效地解答顾客的疑问；
- 进行电话回访和请评工作；
任职要求
- 会运用基本的office办公软件；
- 有良好的语言沟通能力，有较强的客户服务意识和随机应变能力；
- 善于收集.整理和分析客户反馈信息；
- 踏实.稳重，心态良好，不传播负能量，对工作认真负责；
职位薪资：
100-150/天
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