定性研究总监

该职位来源于猎聘 Responsibilities People Leadership

• Assists with recruitment of staff
• Contributes to the qualitative training programs and activities within the office
• Ensures training and career development of staff
• Acts as an advisor and source of technical advice to members of his/her team or office
• Represents Kantar at professional functions and activities Client Leadership
• Oversees relationships with his/her identified clients, ensuring that their needs are being met and that they are receiving appropriate levels of service
• Accountable for client relationships and satisfaction; builds strong rapport and trust; raises client expectations
• Involvement with client projects, including interpretation, development of recommendations, presentation of findings
• Consistently demonstrates a high level of marketing knowledge and applies to successfully forge strong working relationships with clients (advertising knowledge for agency)
• New business development amongst existing clients and identification and development of new business opportunities outside the existing client base
• Acts as a champion for specific qualitative tools/techniques
• Works with qualitative team within the region on global initiatives and products and the implementation of best practice in the team Business Leadership
• Manages a team to meet operational and financial targets, including:
• Setting objectives
• Conducting performance evaluations
• Monitoring of progress of staff under their management
• Overall quality and profitability of the services provided to his/her clients
• Management of revenue budgets set for those clients, in collaboration with the GAD or MD, estimate and plan budgets, resources and profitability of projects. Able to manage P&L for own accounts
• Is able to write successful proposals and win pitches Thought Leadership
• Ability to develop appropriate and innovative research designs (in line with global qualitative initiatives); provides insights to all stages from proposal preparation, design, survey study methods and report write-ups
• Helps drive company development, such as new approaches, improvements to company efficiencies
• MB Qualitative Tools & Techniques – has strong understanding knowledge, but more importantly the ability to transform tools to make an insightful and memorable imprint on the organization Required Experience/Skills:
• At least 10 years of experience in Client Service
• Proven marketing (research) knowledge
• Proven intimate knowledge of MB qualitative products and philosophy (if being promoted internally)
• Strong skills in leadership and team management, including staff development
• Some background and experience in P&L account management
• Demonstrated ability to build strong client relationships and develop business
• Strong presentation and interpersonal communications skills
• Fluency (verbal and written) in English is essential, fluency in Mandarin is highly preferred
• Cultural awareness