货拉拉
综合专员(J21996)
1 year ago
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Important information
Contract type:
Permanent
Location:
Hato Mayor Province, Dominican Republic
Work mode:
Onsite
Published on:
12 August 2026
What they need
工作职责 岗位职责: 1、负责司机端用户管理； 2、处理客户投诉、劣评等，加强司机的服务质量，提升客户满意度； 3、组织策划司机活动； 4、负责运营数据的收集、录入、统计、分析； 5、定期进行司机回访工作，收集司机的建议与意见。
任职资格 任职资格 1、大专或以上学历。 2、一年以上社会经验，具有客服或客户投诉经验者优先。 3 、有客诉团队管理经验优先。 4、执行力强，理解能力良好，熟悉并贯彻执行各项SOP。 5、沟通协调能力强，抗压能力强，具有足够耐性和服务意识
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