泰康养老保险股份有限公司广东分公司
反欺诈理赔调查岗(J85435)
2 months ago
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Important information
Contract type:
Permanent
Location:
Guangzhou, Guangdong Province, China
Work mode:
Onsite
Published on:
14 August 2026
What they need
该职位来源于猎聘 职责描述: 1、负责理赔调查作业,独立撰写调查报告,确保调查结果的准确性,高效推进调查任务落地,达成各项调查考核指标; 2、承担中支公司调查指导工作,及时进行调查任务分配和复核,确保案件的时效和质量; 3、负责对接建立与公检法机关、医院、鉴定机构等外部调查相关单位的合作关系,并定期维护; 4、主动梳理现有系统与流程中的痛点问题,提出合理的优化建议,参与后续系统需求讨论、功能测试等相关工作,助力理赔调查数字化流程升级; 5、处理内外部理赔咨询与沟通工作,能够灵活应对不同外部单位、内外部客户的沟通场景,拥有较强的理赔服务宣导推广能力,可有效完成对内作业规范、对外服务理念的传递工作。 任职要求: 1、本科及以上学历,医学、保险等相关专业优先; 2、有理赔调查经验者优先; 3、具备良好的团队合作和沟通协调能力,优秀的学习能力和责任意识。
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