ROB After Sales Technical Specialist

工作职责:

(these are the positions essential duties and is not an all inclusive list)

• Know basic Knowledge on industrial robots for electrical and mechanical hardware

具备工业机器人电气和机械硬件有基础认知

• Direct the installment and wiring of the robots on site; cooperate with team to fix problems arisen on site

直接在现场对工业机器人进行安装和布线；与团队成员合作解决现场出现的问题

• Configure the auxiliary equipment of robots; work with team to integrate robots with the whole line

配置机器人的辅助设备；与团队成员合作将机器人与生产线整合

• Program robots for applications of sorts, make robots working accurately and efficiently

对机器人进行编程以符合各种应用，使机器人准确有效地工作

• Fix robots problem in both of hardware and software

解决机器人硬件及软件问题

• Provide the customers with robots operation courses, and instruct them for regular maintenance

为客户提供机器人操作培训课程，并指导他们进行日常维护

• Support project team to analyze the configuration of robot and accessories in detail parameter, help to analyze the technical risk of the project when project initiating and even when proposal phase, and analyze technical request to supplier related to robot.

支持项目团队进行详细的机器人参数和配件配置分析，在项目启动或者是提供方案阶段，帮助分析项目的技术风险，分析对机器人供应商相关的技术要求

• Can accept a long-distance travel，obey the arrangement

能接受异地出差，服从工作安排

• Act as technical interface to customer. (this could be added into point 5 in enclosure)

作为客户的技术接口。

• Good following up service case to end and close it

跟踪每一个接手的服务项目，从头至尾

• Maintain good relationships with customers through quick effective feedback

给予客户快速有效的反应反馈，维护良好的客户关系

任职条件:

• Major in Mechanical or Electrical Engineering

机械或电气专业

• Good interpersonal communication skills

良好的人际关系交流能力

• Computer software including Microsoft Office and internet

计算机技能微软office软件及网络应用

• Generally level of written & oral English

基本的英语读写能力