Hafid Chetouani

– I have worked in many projects and mainly in renovation of solutions in healthcare and/or local authorities. My role was to develop the implementation of the solution from an old version to a new Angular version at Berger-Levrault. – Carry out software developments (specifications, design, coding) while respecting technical and business constraints, – Implement User Stories (US); – Work in Agile "SCRUM" methodology using the TDD approach (JUnit, Cypress); – Develop front-end and back-end side interfaces, – Develop sql packages, functions and procedures, – Analyze and correct the anomalies detected,

SOCHPA is a Dealer of spare parts for automobiles and my role as an administrator/manager was to be responsible for: – Management of suppliers and customers of the company. – Management of company accounts. – Stock management.

The Production Support Engineer will be responsible for receiving incidents and end user inquiries, analysing them and responding to the end user with a solution or passing it on to the relevant application team and providing a workaround solution. The production support engineer can also monitor live production system processes, scheduled tasks and data loads. My Responsibilities: – Analyse the incidents, read the logs, find the root cause and provide a solution if possible; – In case the incident is an application bug: provide a detailed analysis of the problem and escalate it to the necessary team by providing a workaround solution to production (using pl/sql most of the time); – The work will mainly be on ERP G.O.L.D. (Known retail software) and others; – Monitor all production servers and alerts and take appropriate action to resolve them; – Monitor processed jobs and send alerts / information; – Inform project stakeholders of planned and unplanned downtime of the production environment and services, and alert them in the event of a major incident.