abdellah chamli

-Performed on-site hardware support at a critical financial data center (Citadel / Borsa Istanbul) -Replaced internal components in rack-mounted servers, specifically cooling fan units -Retrieved replacement parts from vendor before the service appointment - Ensured minimal service disruption by following strict hardware handling and safety protocols - Communicated directly with coordination teams and followed service ticket requirements - Demonstrated independence, time management, and client communication in a high-security environment

- Installed, configured, and maintained IT infrastructure (hardware/software) - Managed firewalls, VPNs, system updates, and access controls - Responded rapidly to system failures and cybersecurity incidents - Handled performance optimization and system monitoring improvements - Provided technical support to staff and ensured IT best practices were followed

- Diagnosed and resolved connectivity and fiber optic issues - Located and repaired fiber faults to ensure high service quality - Installed and configured VoIP systems and network management tools - Applied network security protocols to protect sensitive data - Coordinated with teams to improve customer experience and system stability

- Maintained system stability and ensured network availability - Implemented cybersecurity policies, antivirus, and access control - Managed user accounts, data integrity, and technical documentation - Participated in IT development projects and software installations - Provided help desk support and training for academic staff

- Installed and secured IT infrastructure (switches, routers, Wi-Fi) - Monitored network performance and optimized system speed - Implemented data protection protocols and trained end users - Troubleshot technical problems via remote support and on-site visits - Maintained documentation for audits and compliance checks