
Abdelrahman Abdelaziz
Customer Success & Sales Representative
Salary / Daily rate
Cairo, Cairo Governorate, Egypt
Freelance
Skills
Languages
About me
Intro
Customer Success & Sales specialist with proven expertise in appointment setting and client relations across solar and tech industries. Successfully drove revenue growth through consultative sales approach and qualified lead identification at U.S.-based companies. Ready to deliver exceptional remote customer service and sales results for your business.
Work experience
Compliance Officer
Sharjah Media City (Shams)
Jun 2024 - Present
2 years 5 months
Egypt · On-site
Skills: Customer Support · Customer Service · Administrative Organization
Elevate Holding
Jan 2024 - Jul 2024
7 months
Cairo, Cairo Governorate, Egypt
Inside Sales Representative
Jan 2024 - Jul 2024
7 months
Cairo, Cairo Governorate, Egypt
As a Sales Representative at Elevate Holding, I worked closely with Bright-Star Solar, a leading U.S.-based solar company, to drive customer engagement and sales through effective appointment setting. My primary responsibility was to guide potential clients through the initial stages of the solar panel adoption process by educating them on the benefits of solar energy and the financial options available to them. I excelled in identifying qualified leads, building strong client relationships, and scheduling appointments with our solar experts to provide tailored solutions and detailed information about the installation process and financing options. Through persuasive communication and a consultative sales approach, I successfully contributed to growing the customer base and driving revenue growth for both Elevate Holding and Bright-Star Solar. I am passionate about delivering top-tier customer service, solving client challenges, and promoting renewable energy solutions. Looking to leverage my experience in sales, client engagement, and appointment setting for new opportunities in the remote sales and customer service space.
Sales Representative
Jan 2024 - Jul 2024
7 months
Cairo, Cairo Governorate, Egypt
As a Sales Representative at Elevate Holding, I worked closely with Bright-Star Solar, a leading U.S.-based solar company, to drive customer engagement and sales through effective appointment setting. My primary responsibility was to guide potential clients through the initial stages of the solar panel adoption process by educating them on the benefits of solar energy and the financial options available to them. I excelled in identifying qualified leads, building strong client relationships, and scheduling appointments with our solar experts to provide tailored solutions and detailed information about the installation process and financing options. Through persuasive communication and a consultative sales approach, I successfully contributed to growing the customer base and driving revenue growth for both Elevate Holding and Bright-Star Solar. I am passionate about delivering top-tier customer service, solving client challenges, and promoting renewable energy solutions. Looking to leverage my experience in sales, client engagement, and appointment setting for new opportunities in the remote sales and customer service space.
Customer Service Representative
Atheel Contact Center
Dec 2023 - Jul 2024
8 months
Cairo, Cairo Governorate, Egypt
Skills: Customer Support · Customer Service Representatives · Customer Relations
Customer Service Representative
Elevate Holding
Dec 2022 - Oct 2023
11 months
Cairo, Cairo Governorate, Egypt
Skills: Banking · Problem Solving · Customer Service
Customer Service Representative
CDS Global, Inc.
Jul 2022 - Dec 2022
6 months
Des Moines, IA, USA
As a Customer Service Representative providing SIMS Technical Support at CDS Global, I was responsible for assisting customers with technical issues related to SIMS software. My duties included troubleshooting, diagnosing, and resolving software-related problems, guiding clients through solutions, and ensuring their systems ran smoothly. I worked closely with users to offer clear instructions, handle inquiries, and provide efficient support to maintain high customer satisfaction and ensure seamless operations.
Education
Ain Shams University
Bachelor of Commerce - BCom
2020 - 2025
5 years