Abdelwahed Ghazali

For over 10 years, I have been managing the strategic and operational aspects of business-critical applications that are essential to the transport network’s operations: scheduling, depot and driver management, passenger information. My role is both transversal and central: I produce and coordinate strategic data used by systems such as SAE, SAP, BI, as well as by internal and external partners (Google, other transport operators, STIB internal services). This position makes my scope a true data and interconnection hub for the organization. I lead a dedicated team, ensuring the reliability, performance, and continuous evolution of systems, while prioritizing projects, monitoring KPIs/SLAs, and optimizing resources.

As a Business Analyst and IT Project Manager, I led strategic IT projects by translating business needs into concrete, pragmatic solutions. My role covered the entire project lifecycle, including: - Analyzing and formalizing business requirements, - Validating functional and technical specifications, - Identifying opportunities for system evolution and integration, - Estimating workloads and planning developments. I also oversaw operational follow-up, ensuring daily activities were tracked, tasks were properly planned, and team commitments were met. I provided clear reporting on project progress, proactively communicated risks or deviations, and acted as a key bridge between technical teams and business stakeholders. This experience strengthened my ability to align IT solutions with business objectives while ensuring consistency and efficiency across projects.

As Head of Graphic Applications, I led the optimization and automation of CAD/CAE environments (AutoCAD, ElectraCAD, G/Technology, GeoMedia) to enhance productivity and ensure the reliability of tools used for gas and electricity network management. Key contributions included: - Designing and developing tailored solutions to meet operational needs, - Managing strategic data migration projects to new platforms, - Coordinating functional testing and vendor interactions, - Training and supporting key users to ensure smooth adoption of new solutions.

As Graphical Database Manager (GIS), I was responsible for ensuring the coherence, integrity, and data quality of all gas and electricity network data. Main responsibilities included: - Controlling, updating, and maintaining network data, - Producing regular network indicators and statistics, - Driving continuous improvements in data quality, - Providing first-level functional support and user training, - Contributing to working groups focused on optimizing databases and internal processes. This role allowed me to build deep expertise in GIS and data quality, while strengthening my ability to bridge technical data, operational requirements, and software solutions.