Abdelwahed SAMRI

Mission : Managed Services (Atlassian Stack) • Help the DevOps team resolve performance issues • Assist and provide the migration path to DC (clustered) Mission : Support on-demand • Migrate Zephyr Squad > Xray • Sync Jira and MS AD attributes using Scriptrunner • Review and optimize 3rd party integrations (Salesforce, Opsgenie, Office 365, MS AD) Mission : Implementing the SAFe Framework within Jira • Kickoff meeting • Needs analysis workshops • Choose and demonstrate the appropriate solutions (Jira Align, Big Picture, Agile Hive, Kendis) • PoC and validate Agile Hive • Provide Admin and End User training courses • Deploy to Production • Provide post-production support

Mission : Migration Assessment - Atlassian Server > Cloud • Assess Jira & Confluence Server • Prepare and validate the migration plan

Mission : Jira/ Confluence Server > Cloud Migration • Jira/ Confluence server migration assessment • Set up Atlassian Cloud (Jira, Confluence & Atlassian Access) • Upgrade Atlassian Server & Cloud migration • Azure AD Integration • Provide End User & Admin training courses • Change management & daily support

Mission : Setting up Jira Service Management, Opsgenie & Statuspage • Context and needs analysis • Analyzing the existing configuration of Jira service management • Optimizing Comutitres service desk project & customer portal • Setting up Opsgenie & Statuspage • Providing Admin & End User training courses • Change management & daily support

Mission : Portfolio Project Management Implementation with Atlassian Apps • Context and needs analysis • Setting up & PoC Jira Align, Big Picture Suite, EazyBI et Tempo Suite B • Configure Big Picture Suite, EazyBI et Tempo Suite • Providing Admin & End User training courses • Change management & daily support

Mission : Setting up Atlassian Cloud • Context and needs analysis • Implementing Jira Software, Jira Service Management, Confluence, Tempo Suite, Big Picture PPM et EazyBI for Jira • Redmine > Jira DC > Jira Cloud migration • Providing Admin & End User training courses • Change management & daily support

Mission : Atlassian Server > Atlassian DC > Atlassian Cloud Migration • Jira & Confluence Server > Jira & Confluence DC Upgrade • Jira & Confluence DC > Atlassian Cloud Migration Mission : ALM tools > Jira Cloud Migration & Integration • Atlassian Cloud setup & configuration • Gitlab (tickets) > Jira Cloud Migration • G Suite, Gitlab, Freshervice, Userback & Jira Cloud Integration • Xray, Google Drive & Advanced Roadmaps integration • Xray Cloud > Xray Cloud migration • Providing Admin & End User training courses • Change management & support post-production

Mission : Program Manager Europe • Context and needs analysis • Hosting demos for Big Picture Suite & EazyBI • Setup, prototyping and implementation • Providing Admin & End User training courses • Change management & support post-production Mission : Jira <> 3rd party Apps Integration • Jira/ SAP Integration • Jira/ ServiceNow Integration • Jira Server Air Liquide/ Jira Cloud CGI Integration Mission : Support & Maintenance • Jira/ Confluence Pre Production & Prod maintenance • LDAP <> Jira & Confluence Integration • SAML SSO Integration • Jira/ Tosca Integration • Insights Asset Management & Rich Filters Integration

Mission : SAFe Transfo using Atlassian • Context and needs analysis • Hosting demos for Big Picture Suite, Advanced Roadmaps & EazyBI • Setup, prototyping and implementation • Providing Admin & End User training courses • Change management & support post-production Mission : Migration Jira Cloud > Jira Server • Context and needs analysis • Backing up and fusion all Cloud sites content (data & config) • Jira cloud - > Jira DC (including Xray, SAML, Scriptrunner) • Confluence cloud -> Confluence DC (including Draw.io & SAML)

Mission : Set up Jira Cloud • Kickoff meeting • Needs analysis workshops • Set up Jira Software & Jira Service management Projects configuration • Set up escalation scripts between support levels • Set up escalation scripts between Demand Management and Project management • Set up Big Picture for Project portfolio Management • Set up ezayBI for Jira • Merge and migrate 2 Jira server instances > Jira Cloud • Provide Admin & End User training courses • Provide daily support

Mission : Design & set up a Resource Capacity Management Framework • Kickoff meeting • Prepare and host need analysis workshops • Design the solution and document the process • PoC the solution using Jira Software, Tempo Suite and eazyBI • Test and validate the solution • Provide Admin and End User training courses • Deploy to Production • Provide post-production support

Mission : Atlassian DC Assessment • Assess Jira, Confluence and all addons (EazyBI, Scriptrunner, Advanced Roadmaps…) • Optimize Atlassian DC usage and configuration Mission : Set up the IT Portfolio Management Framework • Context and needs analysis • PoC the setup using Big Picture Suite, Structure Suite & EazyBI • Set up the IT Portfolio Management level using Big Picture Suite & EazyBI • Set up the IT Operational Management level in Jira, Big Picture & EazyBI • Provide End User training course • Provide support & assistance Mission : Set up the IT Testing Management Stratgey • Context and needs analysis • PoC the setup using Tosca, Big Picture and Zephyr • PoC Xray integration with Gitlab CI and Azure DevOps CI • Set up Xray for Test Management • Provide End User training course • Provide support & assistance Mission : Sync Jira <> DVCS • Context and needs analysis • PoC the Jira integration with Gitlab and Azure DevOps Repos • Set up the Git Integration • Provide End User training course • Provide support & assistance Mission : System administration • Support the Infrastructure Team in order to deploy a 2nd Atlassian DC for external use • Set up user provisioning policies between Atlassian DC and MS AD • Set up SAML SSO • Provide technical support

Mission : Capacity Planning Implementation with Atlassian • Needs analysis workshop • Implementing Capacity Planning using Big Picture PPM & Enterprise et Tempo Suite

Mission : Project Portfolio Management with Atlassian • Hosting needs analysis workshops • Assessing Atlassian apps (Jira, Confluence, Xray, Big Picture…) • Design and validate the Project portfolio Management implementation plan • Implementing the Project Portfolio Management approach within Atlassian • Set up Atlassian Access integration with Okta • Setup and configure Tempo (Tempo Timesheet, Tempo Cost Tracker) for Time Capturing • Provide Admin & End User training courses • Provide daily support

Mission : Set up Atlassian Cloud • Set up Jira, Confluence et Atlassian Access Cloud • Plan and host needs analysis workshops • Implementation and configuration • Azure AD integration • Provide Admin and End User training course • Provide change management & technical support

Mission : Setting up Atlassian Cloud • Set up Jira, Confluence & Atlassian Access Cloud • Plan and host needs analysis workshops • Configure Jira and Confluence Cloud • Azure AD Integration • Gitlab Server Integration • Set up and configure Xray for Test Management • Provide Admin & End user training courses • Provide change management and technical support

Mission : Setting up Xray for Jira • Context and needs analysis • Setup & implementation • Providing Admin & End User training courses • Daily support

Mission : @Scale implementation with Atlassian • Context and needs analysis • Hosting demos for Big Picture Suite, EazyBI, Kendis, Easy Agile Programs • Setup, prototyping and implementation • Providing Admin & End User training courses • Change management & support post-production Mission : Integrating Asset management & Automation • Context and needs analysis • Setup and integration of Insights Assets Management et Scriptrunner for Jira and Confluence • Setup, prototyping and implementation • Providing Admin & End User training courses • Change management & support post-production

Mission : Setting up Jira Software & Service Management • Context and needs analysis • Setting up JSW & JSM for IT & Business teams • Azure AD integration with Atlassian Access • Providing Admin & End User training courses • Change management & daily support

Mission : Setup test management using Atlassian • Context and needs analysis • Hosting demos Xray for Jira, Xporter &Xray Exploratory App • Setup, prototyping and implementation • Providing Admin & End User training courses • Change management & support post-production Mission : Portfolio Management with Atlassian • Context and needs analysis • Hosting demos for Big Picture Suite & EazyBI • Setup, prototyping and implementation • Providing Admin & End User training courses • Change management & support post-production