Abderrahman BZAIZ

Conducted comprehensive analysis of enterprise security infrastructure with focus on SIEM solution optimization and threat detection enhancement. Key Achievements: * Performed detailed comparative study of leading SIEM solutions including Splunk, IBM QRadar, ArcSight, and LogRhythm to evaluate effectiveness and capabilities * Implemented comprehensive testing environment covering over 50 attack scenarios based on MITRE ATT&CK framework * Achieved 40% reduction in incident detection time through optimized correlation rules and enhanced response procedures * Developed custom real-time monitoring dashboard for 25 critical security indicators, providing streamlined visibility and proactive threat tracking

Engineered scalable backend services and RESTful APIs using Node.js to support high-traffic React Native tourism application. Key Achievements: * Designed and deployed robust backend architecture supporting thousands of concurrent users * Optimized MongoDB database schemas with strategic indexing, improving query response times by 30% * Architected complete CI/CD pipeline using Jenkins, GitLab CI, and GitHub Actions, reducing manual deployment errors by 90% * Identified and resolved critical performance bottlenecks, enhancing application reliability and user experience * Collaborated with frontend development team to establish API contracts and ensure seamless integration

Managed comprehensive IT infrastructure and provided multi-level technical support across multiple organizational locations. Key Responsibilities: * Administered Active Directory, Microsoft Office 365 environments, and Exchange messaging systems * Configured NTFS permissions and RDP sessions to ensure optimal security and resource access * Handled N1, N2, and N3 support requests through CA Service Desk Manager ticketing system * Provided on-site technical support in Casablanca and remote assistance for Agadir and Tangier locations * Deployed Windows 7/10 workstations using Matrix42 OS Deployment server automation * Configured Cisco Aironet wireless access points and Pulse Secure VPN clients for secure connectivity * Managed Snom IP phones with Asterisk and Issabel IPBX systems administration * Supervised MyQ print solution and network printer configuration across organization * Mentored IT interns and developed PowerShell automation scripts * Provided daily technical support to over 200 users across multiple locations