ABDERRAZZAK ZEDDARI

– Championing the transition of sophisticated Al concepts into robust, real-time production systems. Expertise in building custom neural architectures from scratch and orchestrating complex multi-modal pipelines. Key Architectural Initiatives: 1. Custom Deep Learning & Audio/NLP (EdTech Platform) – Custom PyTorch Architectures: Designed and implemented Siamese Networks from scratch for high-precision metric learning and few-shot validation. – Complex Signal Processing: Developed a real-time audio validation engine for Quranic Tajwid, utilizing advanced feature extraction and sequence matching (DTW/Attention-based). – Linguistic Modeling: Built a specialized NLP engine for Arabic syntax analysis, handling complex morphological structures without relying on generic APIs. 2. Generative Al & Media Orchestration (Podefy) – Platform Blueprint: Established the architecture for a multi-tenant GenAl platform, integrating LLMs (Mistral/LLaMA) and advanced Speech-to-Text/TTS workflows. – Inference Optimization: Directed the deployment of voice cloning and multi-avatar pipelines within high-scale microservices environments, focusing on low-latency delivery. 3. Data Engineering & RAG Strategy (n8n/ETL) – Automated ML Pipelines: Engineered end-to-end ETL workflows for heterogeneous unstructured data (Web, PDF, Audio). – Advanced RAG: Implemented sophisticated chunking and embedding strategies to optimize Vector Store retrieval, significantly improving the accuracy of LLM-driven systems.

– Directed the transformation of customer engagement by defining the architectural blueprint for a state-of-the-art Al-driven Contact Center. This strategic initiative focused on streamlining interactions, automating complex workflows (onboarding, profile management), and establishing a robust, governed framework for Generative Al deployment. Provided architectural advisory on the critical selection and integration of advanced cloud services, including Google Vertex Al, Vision, STT, and proprietary LLM platforms (OpenAl), to ensure optimal performance and data validation quality. Architectural Governance & Advanced Al Implementation: – Governed Al-Powered Onboarding: Designed and governed custom Vertex Al model deployment for automated trader and business onboarding, embedding Al-driven quality assurance to rigorously assess communication metrics and ensure robust, validated user profiles and compliance. – Intelligent Agent Architecture (RAG): Led the architecture and deployment of advanced Retrieval-Augmented Generation (RAG) interfaces via Vertex Al, creating sophisticated Al agents for strategic business-opportunity matching and complex data analysis. – Real-Time Decision Intelligence: Deployed specialized Speech-to-Text (STT) live assistant systems to inject real-time insights directly into sales and support interactions, acting as a force multiplier for operational efficiency and informed decision-making. – Multi-Modal Customer Experience (CX) Analytics: Integrated Google Vision API for advanced video analytics, pioneering the use of non-verbal cues (engagement, stress) to optimize interaction quality and establish new standards for customer experience. – Global Scalability & Benchmarking: Architected and benchmarked multilingual conversational agents (Arabic, English, French), defining the CoE standards for performance, reliability, and scalability by conducting rigorous evaluations between proprietary LLMs (e.g., OpenAl) and open-source solutions. – Pioneering Conversational Interfaces: Implemented advanced synthetic media capabilities (Coqui TTS and open-source DeepFake technology) to create highly realistic, next-generation virtual conversational agents, significantly increasing interactivity and realism for digital human services.

– As a Solution Architect, I spearheaded critical tasks in the java OSS Transformation Project, contributing to the modernization and enhancement of operational support systems. Key Contributions: – Data migration from Granite to EAI 16.3 through an automated process suing java ETL and Oracle PLSQL to ensure a smooth transition. – Building the architection of Java/J2EE-based custom products and solutions. – Developing custom component

– As Architect and Lead Developer for a major OSS Transformation initiative, I was instrumental in redefining the organization's operational landscape, establishing data-driven decision-making, and architecting systems to support advanced network intelligence. Key Architectural & Integration Expertise: – Data Harmonization & Mediation Architecture: Architected and developed a robust Java Mediation Software solution designed to harmonize key performance indicators (KPIs) from disparate network vendors (Ericsson and Huawei), establishing a unified data source critical for network optimization and analysis. – Data Strategy & Business Intelligence: Designed and implemented scalable ETL processes and microservices for data ingestion, and developed tailored Business Intelligence (BI) dashboards for executive oversight within the IP, Transport, and Radio Layer domains. – Strategic Roadmap & Governance: Played a key advisory role in shaping the AS-IS and To-Be roadmap for the entire organization, leveraging industry best-practice frameworks like TM Forum and eTOM to ensure architectural alignment and strategic governance. – Operational Intelligence & EAI: Scoped and delivered foundational capabilities for Alarms Correlation and managed Enterprise Application Integration (EAI), focusing on end-to-end service matrix definition and seamless Element Management System (EMS) integration. – System Administration & Foundational IT: Provided expertise in critical foundational IT components, including Tivoli Hypervisor/ITNM and Oracle DBA Administration.

– Senior Consultant in Radio and OSS departement

– Developing Products on Activ-infinite, Aneto Solution. – Agile software development using Scrum method. – Developing batches using Spring Batch. – Developing Web Application using J2EE (Spring, Hibernate, Struts) – Developing Java Web Services using spring. – Analysing UML Diagrams. – Training: – Agile software development (France) – ExtJS (France) – SpringBatch (Morocco) – Tools: – Enterprise Architect, Serena Dimensions, Dim10, Citrix.

– Led a subcontractor team in the successful deployment of a cutting-edge 2G Network. – Developed DocSearch, a high-performance text search engine library in Java/JEE utilizing Lucene, enabling efficient PDF, MS Word, and full-text search capabilities. – Delivered a customizable platform through DocSearch, allowing seamless integration and scalability for diverse document management needs.