ABDESSAMAD FELOUACH

*Implement Qlik Sense solutions to manage customer satisfaction KPIs. *Ensure the seamless transition of applications from the development environment to production. *Work with the Qlik Management Console (QMC) to manage user access, publish applications, and *monitor performance metrics, ensuring efficient operation and security of the Qlik Sense environment. *Manage existing Qlik Sense applications to maintain and enhance Orange's customer satisfaction. *Set up access for new employees and monitor the daily freshness of data to ensure up-to-date insights.

●Power BI solution for managing long-term vehicle leasing (LLD) contracts for clients of LEASYS France. ●Implementing a Power BI solution at LEASYS FRANCE to enhance the management of Long- Term. Vehicle Leasing (LLD) activities, focusing on order management and revenue analysis. ● Interactive visualizations widely appreciated for their clarity and ability to support strategic decision- making, enhanced by Row-Level Security (RLS) to ensure controlled access to sensitive data based on user roles. ● Management of Audiences, Workspaces, and Licenses: Handled audience management, workspace administration, and license management in Power BI Services. ● Preparation of a user and developer guide for any future maintenance or modifications.

●Development of interactive Power BI and Qlik dashboards for tracking performance indicators (cash margin, quality of services, top destinations, costs, total calls per Country/ customer etc.), improving the clarity of visualizations and facilitating informed decision-making. ● Implementing best practices for report development and performance in Power BI ● Automate data collection and transformation processes thanks to Talend jobs and Python scripts.

Skills: Microsoft Power BI · Python · SQL · Talend Open Studio · Extract, Transform, Load (ETL)