Abhijith Chandran

Senior UX / Product Designer

Salary / Daily rate

Bengaluru, Karnataka, India

Freelance, open to permanent contract

Skills

UX Product DesignUI Product DesignDesign SystemUser Research

Languages

English

About me

Intro

I am a professional designer with over 9 years of experience in UX and UI design, having worked with a range of organizations including Amazon, IBM, Infoworks, and Designit (on a project for Google). My passion lies in elevating digital user experiences. I excel at deeply understanding customer pain points, uncovering product gaps, and crafting effective solutions that address real user needs.

Links

Work experience

Lead UX & UI Designer

DesignIt

Mar 2025 - Present

1 year 8 months

Bengaluru, Karnataka, India

 Developed a comprehensive data link application for Telecom project (Alphabet Inc.) to configure, monitor and track link health metrics between wireless data terminals.  Led the complete rebranding initiative of OEM data link application, transforming it into the telecom application platform.

Sr Product Designer

HunomeFreelance

Aug 2024 - Mar 2025

8 months

Remote

 Solved end-end design issues of Hunome platform for members by collecting and translating user insights into intuitive and delightful digital experiences.  Launched features like Group Invite, Member Quotes, SparkOut etc, and enabled AI capabilities into the product.   Designed backend Admin portal to handle Platform Approvals, account management etc.  Revamped FTUE for better onboarding experience.

Senior UX /UI Designer

Stealth StartupFreelance

Oct 2024 - Mar 2025

6 months

Remote

 Led 0-1 product designing for an event discovery and community building application.  Owned design concept creation, user research, competitive analysis, user journey mapping, information architecture, wireframing, prototyping and quick validation through usability and A/B testings.  Worked with the product and stakeholders to get ready with the launch of the product in the market.

Sr UX Designer

IBM

Oct 2023 - Jul 2024

10 months

 Lead designers on projects and collaborate closely with Engineering and Product Teams using agile and lean delivery methodologies.  Designed product to create free hand collaboration and whiteboard tool with AI capabilities or system engineers handling complex technical system design models.  Improved the FTUE for Maximo Application Suite (AI powered software) by revamping the sign up and trail version flow.  Owned usability testing sessions with users for newly launched features in Maximo application to drive design improvements.  Launched new customisation feature called work queues for software suit from scratch to avoid unplanned downtime in asset management.

UX & UI Designer

Infoworks.io

Jan 2022 - Jul 2023

1 year 7 months

Bengaluru, Karnataka, India

 Designed 2 new products (Data Replicator & ProdOps Dashboard) apart from existing product UX & UI improvements and revamps.  Owned Design process and decisions (Discover, Design, Validate) of cloud data products from scratches to final releases.  Conducted user research, interviews, usability testing to formulate MVP, improve product and new features.  Collaborated with Product, Tech & Dev teams to prioritize UX issues to offer easy, cleaner and consistent experience and interface to the end users.  Launched Design Style Guide – saved 50% of UI dev efforts & time.

Amazon

Sep 2014 - Dec 2021

7 years 4 months

Hyderabad, Telangana, India

Sr. Product Experience Specialist (Seller UX)

May 2016 - Dec 2021

5 years 8 months

Hyderabad, Telangana, India

 Created a smooth listing experience on Seller Central (UI for sellers) with ease of navigation and reduced response time.  Driven UX & UI improvements on seller application journey to reduce backend operational efforts. (Achieved 50% YOY reduction in seller contacts related to listing removal due to selection issues).  Developed a restrictive user experience for selective listing on seller’s user interface to ensure a safe catalog and maintain a defect free Seller experience.  Prepared user audits (seller) and improve UX for inventory onboard and exit on seller interface.  Shipped 2 Self-Service tools (2000+users) to handle marketplace operations.  Created application workflow for brand owners and sellers for listing approvals.

Product Specialist (Product Order Experience)

Sep 2014 - May 2016

1 year 9 months

Bengaluru, Karnataka, India

 Improve customer shopping experience in Amazon.  Work with IP right owners, legal entities to improve the product quality, offer better selection and earn trust of customers.  Work with sellers to improve their performance metrics and overall product order experiences they offer to customers.  Develop and Train operation teams to ensure quality in buyer-seller investigations to eliminate marketplace abuse.


Education

Springboard

Springboard UI/UX Design Career Track

2020 - 2021

1 year 1 month

University of Mysore

Master of Business Administration - MBA

2012 - 2014

2 years 1 month

Amrita Vishwa Vidyapeetham

Bachelor's degree

2009 - 2012

3 years 1 month

Portfolio

Design portfolio

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