abir boussahma
Customer Service Specialist
Salary / Daily rate
Casablanca, Morocco
Freelance, open to permanent contract
Remote only
Skills
Languages
About me
Intro
Customer service specialist with expertise in FinTech and tech support across banking and Apple ecosystems. Currently managing credit operations at Neo Financial with multilingual capabilities and proven experience in customer experience optimization. Ready to deliver exceptional support solutions for your business needs.
Work experience
Customer Service Operations Specialist
Neo Financial
Sep 2024 - Present
2 years 2 months
41439 Cañada Rosal, Seville, Spain
Skills: Credit Management · FinTech · Credit Cards · Credit Control · Banking · Foreign Languages
Technical Support Specialist
Apple
Jul 2024 - Aug 2024
2 months
Casablanca-Settat, Morocco
Skills: Foreign Languages · Apple Software · Apple Products
Administrative Assistant
Happy ghali SARL
Jan 2023 - Jul 2023
7 months
Casablanca-Settat, Morocco
Skills: Foreign Languages · Office Administration · Administration · Administrative Assistance · Database Administration
Sales Specialist
Jouvence Group
Apr 2021 - Oct 2021
7 months
Casablanca-Settat, Morocco
Skills: Sales · Direct Sales · Sales Processes
Sales Specialist
Vine Vera Skin Care
Sep 2020 - Mar 2021
7 months
Casablanca-Settat, Morocco
Skills: Sales · Direct Sales · Sales Processes · International Sales
Education
Université Hassan II
Taalim academy
Tourism and Travel Services Management