Acquilina Sabeta

Patient Care Coordinator

Salary / Daily rate

Harare, Zimbabwe

Freelance, open to permanent contract

Skills

Communication Campaign

Languages

English

About me

Intro

Patient Care Coordinator with 2+ years managing 50+ daily appointments and reducing no-show rates by 15%. Expert in EHR systems, insurance verification, and HIPAA compliance with proven track record in healthcare administration. Ready to streamline your patient operations and enhance care coordination efficiency.

Links

Work experience

ZimWorX

Jun 2022 - Present

4 years 5 months

Harare, Zimbabwe

Patient Care Coordinator

Jun 2022 - Present

4 years 5 months

Harare, Zimbabwe

Skills: Communication · Problem Solving · Skilled Multi-tasker · Time Management · Attention to Detail · Confidentiality · Customer Service · Electronic Health Records (EHR)

Patient Care Coordinator

Jun 2022 - Present

4 years 5 months

-Managed scheduling for 50+ daily patient appointments/procedures, reducing no-show rates by 15% through proactive cancellation follow-ups - Processed insurance eligibility verifications using eClinicalWorks - Automated records management for 500+ monthly medical documents (authorisations, prescriptions, referrals) - Secured $10k+ in monthly procedure deposits/payments through structured collection systems - Resolved 30+ daily patient inquiries via HIPAA-compliant messaging platforms (Healowl)

Sales Agent

jubilee Wills & Estate Planning

Feb 2022 - May 2022

4 months

Bristol, UK

- Generated 50+ qualified leads monthly through targeted outreach campaigns - Converted 15% of consultations to sales through needs-based estate planning education - Maintained CRM records of client transactions and interactions

Treasury/Creditor Intern

Colcom Foods

Jul 2019 - Aug 2020

1 year 2 months

Harare, Zimbabwe

- Reconciled $20k+ weekly bank statements with zero discrepancies - Processed 100% of petty cash reimbursements within 24-hour SLA - Distributed overtime allowances to staff members biweekly - Automated invoice processing for 300+ monthly transactions via Sage Pastel - Reduced payment delays by 25% through proactive supplier invoice reconciliation - Resolved overdue payment inquiries within 48 hours


Education

Catholic University of Zimbabwe

Bachelor of Accounting Honours

2017 - 2021

4 years

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