adediran aduragbemi
Technical Advisor
Salary / Daily rate
Braga, Portugal
Freelance, open to permanent contract
Skills
Languages
About me
Intro
Technical Advisor with proven customer support expertise, resolving complaints within 23-hour timeframes to minimize negative reviews. Experienced in leading collaborative teams of 10+ professionals with strong skills in CRM, quality assurance, and multi-channel support. Ready to deliver exceptional customer experiences and operational efficiency for your business.
Work experience
Technical Advisor
Aysplash Technology Limited
May 2022 - May 2023
1 year 1 month
Ibadan, Oyo State, Nigeria · On-site
Provided Support to customers through phone calls, emails and chats to help resolve complaints within a 23 hour timeframe. This significantly reduced the chances of receiving negative reviews. Worked closely with a team of over 10 individuals, ensuring effective collaboration.
Education
Olabisi Onabanjo University(O.O.U)
Bachelor of Science - BS
2015 - 2019
3 years 5 months