Adelaide Abena Amoabea Larbi-Amoah
Production Manager | Customer Experience
Salary / Daily rate
Vilnius, Vilnius City Municipality, Lithuania
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
Production Manager with 4+ years of experience in customer service, event planning, and team management. Successfully managed dance productions, film projects, and retail operations while maintaining excellent customer relationships. Specialized in production management, community outreach, and cross-platform customer experience optimization.
Work experience
Customer and Sales Representative
Mažoji Bendrija Abusua (Oba African Store)
Feb 2025 - Present
1 year 9 months
Vilnius, Vilniaus, Lithuania · On-site
Assist walk-in customers and handle product education, in-store sales, and payment processing. Monitor inventory, maintain store organisation, and ensure accurate restocking and product rotation. Track and verify deliveries, maintain daily sales records, and escalate customer and system issues to management for resolution. Respond to customer queries across all social media platforms in a professional and timely manner. Manage online store updates and process digital orders to ensure consistency between online and in-store inventories.
Dance Production Manager
Self-employedFreelance
Jan 2022 - Present
4 years 10 months
Skills: Production Management · Team Management · Event Planning · Budgeting · Community Outreach
Production Assistant
NKACC
Apr 2021 - Aug 2024
3 years 5 months
Accra, Ghana
Skills: Customer Service · Film Production · Contemporary Dance · Production Assistance
Customer Service Representative
Fairtrade outsourcing Ghana
Oct 2022 - Jan 2024
1 year 4 months
Ghanaur, Punjab 140702, India
Skills: Customer Relationship Management (CRM) · Communication · Customer Service
Studio Production Manager
Digital Creative Media
Nov 2020 - Mar 2022
1 year 5 months
Accra, Ghana
Skills: Production Assistance · Production Management · Film Production · Customer Service
Education
Mykolas Romeris University
Master of Arts - MA
2024 - Present
2 years 2 months
University of Ghana
Bachelor of Arts - BA
2016 - 2020
4 years 1 month