Adil Bouazzaoui

IT Manager | Infrastructure & Security Leader | Lean Six Sigma Green Belt | MBA – Project Management | ISO 27001 & ITIL Aligned | Cost-Saving IT Strategist

5 recommandations

Salaire / Taux journalier

5 personnes recommandent

Casablanca, Maroc

Mobilité : États-Unis, Canada, ...

Freelance, ouvert au CDI

Peut venir sur site

Expertises

Gestion des risquesIntuneEntra IDAzure ADAchatsTransformation digitaleSharePointOneDriveAdministration système & réseau

Langues

Arabe (Maternelle)Anglais (Courant)Français (Courant)

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À propos

Introduction

IT Manager with 10+ years driving infrastructure transformation, security compliance, and cost reduction across multinational environments (Nestlé, 3M, Sitel). I've led 14-subsidiary IT ecosystems, built multi-site Data Centers with RPO=0, and delivered ISO 27001 certifications - all while cutting costs and aligning IT with business strategy. MBA | ITIL v4 | Lean Six Sigma Green Belt. Open to senior IT roles in Morocco, Europe, or remotely.

Liens

Expérience de travail

TMAN holding

juin 2022 - Présent

4 ans 5 mois

Casablanca, Maroc

IT Manager

févr. 2025 - Présent

1 an 9 mois

Casablanca, Maroc

– Defined and enforced ISO 27001-aligned security policies, audit readiness, and risk management. – Designed and implemented BC & DR plans, including backup strategies and DR testing. – Led IT governance, documentation standards, and vendor/SLA management. Key Projects & Achievements: – Contributed to the creation of a Shared Services Center (SSC) and implementation of ITIL-based processes. – Led ISO 27001 certification initiatives and ITIL adoption.

Infrastructure & Security lead

juin 2022 - févr. 2025

2 ans 9 mois

Casablanca, Maroc

– Lead enterprise IT infrastructure, security, and operations across 14 subsidiaries in Morocco and Europe. – Designed and deployed on-prem, hybrid cloud (IaaS, PaaS, SaaS) and inter-site connectivity environments. – Fully managed Nutanix infrastructure, ensuring high availability and performance of critical systems. – Centralized Microsoft 365 administration (Intune, Entra ID, Exchange, Security, Azure AD). Key Projects & Achievements: – Designed and deployed modern, resilient and secure IT infrastructures for subsidiaries. – Built a multi-site Data Center (Primary/Secondary) with synchronous replication (RPO = 0).

IT Senior

Sitel Group

oct. 2021 - mai 2022

8 mois

Morocco, Indiana 47963, États-Unis

– Led operational IT delivery for multiple enterprise clients in a high-availability environment. – Ensured project governance, SLA compliance, and coordination between technical teams and clients. – Acted as single point of contact for escalations, audits, and security compliance. Key Projects: – Migrated 2,100+ workstations from Symantec to Cisco AMP across 10 enterprise clients. – Deployed Genesys PureCloud and modern collaboration platforms (Teams, RingCentral). – Conducted vulnerability remediation and security hardening across client environments.

IT Operations Analyst

Nestlé

déc. 2018 - sept. 2021

2 ans 10 mois

Morocco, Indiana 47963, États-Unis

– Coordinated local IT operations in alignment with Nestlé global IT standards. – Managed IT budgets (CAPEX/OPEX), procurement, and asset lifecycle. – Led infrastructure and digital transformation projects while ensuring compliance and security. Key Achievements: – Maintained 99% user satisfaction (SLO) and 98% security compliance. – Migrated servers to Hyper-V, network shares to SharePoint/OneDrive, and upgraded to Windows 10. – Successfully completed ISO 27001 recertification with a "GOOD" audit rating.

Senior Information Technology Support Engineer

3M

juin 2015 - oct. 2018

3 ans 5 mois

Casablanca, Maroc

– Delivered IT services across Morocco, Tunisia, and Algeria. – Managed infrastructure, security, and regional IT projects. – Maintained >95% SLA availability. Key Projects: – Migrated from Lotus Notes to Office 365. – Deployed security gateways, Intune MDM, and CCTV/access control systems.

Information Technology Infrastructure Specialist

Menara Prefa

mai 2012 - juil. 2014

2 ans 3 mois

Morocco, Indiana 47963, États-Unis

– Managed end-to-end IT infrastructure for the site. – Administered servers, networks, backups, and security controls. – Implemented monitoring and preventive maintenance processes.


Formation

SUPEMIR

Master's degree, MANAGEMENT DES SYSTÈMES DE COMMUNICATION, DATA CENTRE ET CYBER SECURITY

2023 - 2024

8 mois

WESFORD CLERMONT Business School

Master of Business Administration - MBA, Project Management

2023 - 2024

8 mois

FST Settat

Licence Universitaire Professionnelle, Ingénierie IP et Cloud Computing

2021 - 2022

1 an 1 mois

Institut supérieur de technologies appliqués

Technicien spécialisé, Network Engineering

2009 - 2011

2 ans 1 mois

Universié caddi ayyad

Economics

2008 - 2009

1 an 1 mois


Licences et certifications

ITIL v4

Délivré le : –

IELTS

Délivré le : –

Lean Six Sigma Green Belt

Délivré le : –

Portfolio

Conception et mise en plage de projet Intune pour 3 filiales

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