adriana garcia roca

● Analysing and reviewing user profiles, videos, and text-based content. ● Evaluate online social media content in English and Spanish. ● Investigating and resolving issues regarding content that is reported for account support and/or safety; flagged for action, and resolving within agreed-upon turnaround times and standards of quality.

● Advising and serving customers. ● Directed training of new team members and mentored each to promote productivity, accuracy and high quality of service. ● Adhered to and promoted the practice of HACCP (standard of Hazard Analysis and Critical Control Points) food hygiene policies and procedures. ● Processing payments.

● Collaborated with the production management engineer, monitoring and studying the cost of the raw material (clay and enamel), created and implemented efficiency enhancements to generate more than 17% improvement through associated cost reductions. ● Significantly reduced waste and end-to-end production time by leveraging expertise with Statistical Process Control (SPC) methodology and just-in-time inventory system. ● Role modelling a commitment to safety, quality and operational excellence at a competitive cost. Investigate failures and propose solutions to prevent reoccurrence. ● Responsible for notifying the entire supply chain of all costs (i.e. components, raw materials, spare parts, machinery and imports). ● Oversaw the submission, accuracy and validity of inventory gross margin schedules to management. ● Assisted with quality inspections and document editing.

● Assumed Project Manager duties to lead the exploration, planning and execution of an industrial safety project on behalf of Nestlé Bolivia which involved six lines of production, Lockout - Tag out OSHA Standard 1910.147 ● Arranged equipment insurance, blueprints, legal documents and instruction manuals for a project involving the installation of industrial electrical panels at Las Brisas shopping centre in Santa Cruz, Bolivia. ● Work closely with the Project Management Office, maintaining all associated project schedules and budget. ● Conducted business in a manner that will protect human health, safety and the environment by complying with all applicable EHS laws. ● Monitored cost optimization to maximize net profit and controlled the cash flow of the project. ● Created the project's official procedures manual and monitored quality and safety to ensure the project was completed in accordance with contract requirements and specifications. ● Assisted in preparing the start-up and close-out checklists for each individual project. ● Reported on the status for each project to the appropriate stakeholders. ● Ensured strong alignment to plant maintenance programs for new projects and equipment.