Adrien Boursier

Expert Email Marketing

Salaire / Taux journalier

Paris, France

Freelance, ouvert au CDI

Peut venir sur site

Expertises

CRMEmailingSalesforce Marketing CloudGoogle AdsService clientData AnalysisA/B testingSEOCommunity management

Langues

Français (Maternelle)Anglais (Courant)Espagnol

À propos

Introduction

With 6 years of experience in digital marketing, data, communication, and customer relationship management, I have had the opportunity to develop a versatile expertise that drives my passion and commitment daily. My curiosity, autonomy, and ability to adapt to various work environments have been key assets in the success of these projects.

Liens

Expérience de travail

Freelance Marketing Digital

Freelance

janv. 2025 - Présent

1 an 10 mois

Paris, France

– Deployed a turnkey solution to centralize multi-platform bookings (Airbnb experience, GetYourGuide, Viator, TripAdvisor, Klook and showcase site) with Bokun - Indo Compass – Achieved significant time savings in customer request management, improved responsiveness, and increased post-booking conversion rates – Implemented email marketing campaigns (newsletter, product offers) and defined a customer lifecycle to improve loyalty - Maison Mounier – Deployed a digital marketing strategy (community management, email marketing, in-game upsell) to boost engagement and increase recurring subscriptions (MMORPG mobile game) - La Tour des 12

Jellyfish

juin 2022 - août 2024

2 ans 3 mois

Paris, France

CRM Manager

juin 2022 - août 2024

2 ans 3 mois

Paris, France

– Supported accounts in creating personalized lifecycle strategies to boost customer engagement and loyalty – Implemented and executed CRM campaigns, ensuring tailored communications for customer needs – Ensured data accuracy and leveraged first-party data to process, structure, and aggregate collected data – Managed and optimized subscriber activity via RFM segmentation, A/B testing, and marketing automation – Completed client specifications within deadlines, focusing on process optimization and performance – Analyzed campaign results and provided recommendations to improve effectiveness – Developed multi-channel strategies to identify and seize new business opportunities

Project Manager

janv. 2024 - juil. 2024

7 mois

Paris, France

– Designed format and social media setup, coordinated internal/external teams, managed projects, and oversaw contractors – Conducted evaluations and monitoring operations to assess results and provide recommendations

CRM Manager - Salesforce Marketing Cloud

Bouygues Telecom

févr. 2022 - juin 2022

5 mois

Meudon, France

– Identified client market managers' needs and worked closely with the Communication & Data teams – Deployed and managed omnichannel campaigns on Salesforce Marketing Cloud to grow business and customer engagement: ADSL vs. fiber, upsell/cross-selling – Designed, implemented and tracked marketing campaigns: mail, email, phone calls, SMS, push notifications and RCS – Optimized A/B test campaigns through innovations like Notify or Path Optimizer – Analyzed strategies and monitored with key performance indicators to improve results – Conducted competitive research and benchmarking email and CRM programs from competitors

NetMedia Group

août 2019 - juin 2021

1 an 11 mois

92100 Boulogne-Billancourt, France

CRM Data Project Manager - Chef de projet CRM Data

juil. 2020 - juin 2021

1 an

92100 Boulogne-Billancourt, France

– Developed a Datamart and a shared Unique Referential Customer internationally - 25k leads per year for France – Migrated data to Salesforce Marketing Cloud, including the creation of dedicated IP warming plans and API flows – Managed the scheduling of 50 weekly email/newsletter campaigns, optimizing planning, deliverability, marketing pressure management and complaints

Event Marketing/Communication Project Manager - Chef de projet marketing événementiel

août 2019 - juil. 2020

1 an

Région de Boulogne-Billancourt, France

– Developed multi-channel marketing scenarios to acquire registrants for events, optimizing conversion campaigns for incoming leads and acquisition sources – Managed budget, oversaw LinkedIn InMail campaigns and developed brand communities – Optimized newsletter templates to increase traffic and monetize email campaigns through affiliate marketing

Traffic Manager

Rougier & Plé Graphigro

sept. 2015 - août 2017

2 ans

Région de Paris, France

– Managed project for website redesign, SEO and coordinated teams/agencies – Managed SEA campaigns and budget: Google Ads and Shopping - €100k annual budget – Managed community, building communities on Instagram and partnerships

Crewmember - Équipier

McDonald's

janv. 2015 - juil. 2015

7 mois

Région de Montpellier, France

– Coordinated the kitchen team to meet quality requirements for customers and management – Managed various tasks, including cash handling, customer service, and strict adherence to food hygiene standards

IT Applications Manager - Gestionnaire d'Applications Informatiques

Société Générale

oct. 2012 - sept. 2014

2 ans

Région de Paris, France

– Programmed IT and decision-support tools (Excel, Visual Studio) – Created macros, monitoring and maintenance – Implemented a CRM (Campus Manager) developed in Access

CDD etudiant

KLESIA

juil. 2012 - juil. 2012

1 mois

94300 Vincennes, France

CDD etudiant

Gan Eurocourtage

juil. 2011 - juil. 2011

1 mois

La Défense, France


Formation

ECITV

Master's, Digital Marketing and E-Business, Web / Marketing

2015 - 2017

2 ans

Université Paris-Est Créteil (UPEC)

Bachelor's, MIAGE, Computer Science / Management

2013 - 2014

1 an 1 mois

Université Paris Descartes

DUT, Computer Science

2010 - 2013

3 ans 1 mois


Licences et certifications

Mapp Intelligence Certification

Délivré le : –

Mapp Engage Certification

Délivré le : –

Email Deliverability

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