Africa Bulumko Jarana
IT Support Technician and Software Developer
Salary / Daily rate
Johannesburg, South Africa
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
Software Engineer with IT support expertise specializing in Azure Active Directory, network infrastructure, and Microsoft technologies. Currently managing technical troubleshooting at FNB with focus on Windows Server, Exchange, and Office 365 environments. Delivering accessible IT solutions with unique sign language skills for inclusive user support.
Work experience
Assistant
Selo
Dec 2013 - Present
12 years 11 months
Mthatha, South Africa
IT Support Technician
First National Bank
Apr 2024 - Mar 2025
1 year
Randburg, South Africa
I am primarily motivated by the opportunity to solve problems and make a positive impact. As an IT Support Technician, I find great satisfaction in helping users resolve their technical issues and improve their overall experience with technology. The challenge of diagnosing and troubleshooting problems pushes me to think critically and continuously develop my skills. My responsibilities: Azure Active directory, Server Virtualisation, LAN, networking & wifi Infrastructure, Troubleshoot, Windows Server, proxy server, Exchange server, Application Support, SNOW, DHCP, DNS, Microsoft Office 365, Security and Firewall, software application, and HP & Dell hardware, cisco jabber, power bi desktop and communicate with the user by using teams without calls that would be best for deaf people and more.
Education
Belgium Campus
Diploma
2021 - 2023
2 years 6 months
Rochester Institute of Technology
Bachelor's degree
2020 - 2021
11 months