Agam Gupta

As a Tech Lead, I lead the architecture and development of our core backend services. My primary focus is scaling our distributed systems to handle high-volume transactions, optimizing cloud infrastructure, and mentoring engineers to elevate our team's quality and observability standards. - Architected and led the development of the core Order Management System (OMS), engineering a solution to handle over 200,000 daily transactions with 99.9% availability. - Optimized infrastructure costs by 25% through strategic DynamoDB re-architecture, implementation of S3 lifecycle policies, and efficient container management. - Redesigned the logistics-partner integration framework by introducing event-driven architecture (AWS SQS) and reusable classes, reducing new partner integration time from 14 days to 5 days. - Engineered a real-time observability platform using Elasticsearch to monitor API health, processing 150,000+ daily requests and cutting critical incident troubleshooting time by 60%. - Defined and enforced new code quality standards, implementing mandatory test coverage gates in the CI/CD pipeline that raised coverage from 45% to 80%, a key driver in achieving 99.9% availability.

As a Senior Engineer on the core backend team, I was responsible for architecting and delivering critical new business initiatives and platform features. My role focused on new microservice creation and integrating our platform with key strategic partners like JioMart. - Spearheaded the backend integration between Urban Ladder and JioMart, a key business initiative that increased total order volume by 18%. - Redesigned the Product Listing Page (PLP) sorting algorithm to feature premium placements, boosting impressions for targeted products by 28%. - Engineered a microservice to provide real-time, accurate delivery date estimations by aggregating inventory data from multiple warehouses, improving customer satisfaction.

I joined the global Amazon Fulfillment Technologies (AFT) organization, where I owned critical components of the core sortation service responsible for handling millions of packages daily. My role included both operational excellence for the live service and automating internal deployment processes. - Owned and enhanced critical components of the global Amazon Fulfillment Technologies (AFT) sortation service, ensuring operational excellence for services handling millions of packages daily. - Automated the end-to-end deployment process for new fulfillment sites using AWS CDK and Python, reducing site setup time from days to hours.