Ahmad Omari

* Architected and deployed a dual active-active datacenter infrastructure with a passive disaster recovery site, leveraging DCH virtualization, hyperconverged systems, and a resilient backbone network to ensure full redundancy, scalability, and high availability. Implemented Azure SQL Active Geo-Replication and Failover Groups for real-time synchronization and RPO=0 business continuity across mission-critical environments. * Led ITIL-aligned release and change management processes, maintaining operational agility and governance while overseeing infrastructure design, cost estimation (BOQ), and licensing strategies across platforms such as VMware, Windows Server, Azure, Dynamics 365, Office 365, and ERP/CRM systems. * Developed and presented strategic business cases for digital transformation and international expansion, while enhancing enterprise cybersecurity through modern frameworks, intrusion detection systems, and compliance with GDPR and ISO 27001 standards. * Managed and scaled high-performing IT operations teams, optimizing datacenter operations, LAN/WAN/VLAN networking, and cloud/hybrid infrastructure, while ensuring peak performance, resilience, and continuous upskilling of team capabilities. * Designed and implemented CI/CD pipelines using tools such as GitHub Actions, GitLab CI, and Azure DevOps, integrating DevSecOps principles to secure and automate code delivery, infrastructure provisioning, and deployment processes. * Expert in Infrastructure as Code (IaC) using Terraform, delivering scalable, consistent, and automated infrastructure deployments across multi-cloud environments, while improving operational agility and deployment efficiency. * Skilled in containerization with Docker and orchestration using Kubernetes for managing microservices at scale, with hands-on experience in monitoring and observability using Grafana, Prometheus, and the ELK stack.

* Access Management & Application Support: Proficient in managing user, group, and profile permissions across IT business applications; experienced in MT4/MT5 trading platforms, including troubleshooting, maintenance, and upgrades. * Cloud Infrastructure & Architecture Design: Skilled in designing scalable network and system architectures, deploying and managing cloud infrastructure using Azure IaaS, PaaS, SaaS, and native services such as containers and storage solutions. * Data Integration & Management: Hands-on experience with Azure Data Factory, Azure Data Lake, Azure SQL Data Warehouse, and SQL migration to streamline data operations, integration, and storage. * IT Operations & Governance: Implemented IT quality systems, policies, and procedures to ensure continuous service delivery and compliance; managed deployment and storage across internal/external platforms. * Team Leadership & Compliance Management: Lead and manage cross-functional infrastructure and security teams (DevOps, Security Engineer, Helpdesk), oversee project execution and task prioritization, while ensuring adherence to regulatory standards such as GDPR, ISO 27001, and NIS2, fostering team development and operational excellence.

* AI Infrastructure Monitoring & Automation: Ensured performance and scalability of AI models by implementing automated monitoring, alerting systems, and maintaining high-reliability infrastructure. * Data Protection & Recovery: Developed and managed robust data retrieval and recovery procedures, safeguarding data integrity and availability across systems. * IT Security & Compliance: Maintained up-to-date security systems aligned with best practices and regulatory standards, strengthening the organization's overall cybersecurity posture. * Team Leadership & IT Governance: Supervised IT staff, providing mentorship and technical guidance in system administration, security, and infrastructure operations. * Infrastructure & Cloud Administration: Expert in installing and configuring networks, servers, and virtual environments (VMware vSphere/vCenter, Hyper-V); proficient in managing Office 365 tenants, licenses, backups, and resolving system-level issues across hybrid IT environments.

* Email & Collaboration Systems: Installed, configured, and administered Microsoft Exchange Server (2013–2019), including role-based access control for secure email communication. * Windows Server & Desktop Administration: Maintained Windows Server environments (2008–2019) and end-user systems (Windows 7 & 10), ensuring secure deployment, updates, and system integrity. * Cybersecurity & Disaster Recovery: Implemented robust security controls, including user access policies, firewalls, data backup strategies, and disaster recovery solutions to ensure business continuity. * Advanced Troubleshooting & User Support: Resolved complex infrastructure and system issues, delivering technical support and guidance to end-users across various platforms. * Network Infrastructure Management: Hands-on experience managing and configuring enterprise network components such as routers, switches, firewalls, microwave links, and VPNs for secure connectivity.

* Orchestrated policy-based configuration management and automation for enterprise systems using tools such as Ansible, Group Policy (GPO), and PowerShell, streamlining deployments and ensuring system consistency across environments. * Led the setup, configuration, and maintenance of IT infrastructure—including computers, networking devices, and security systems—across all branches of the Lebanese University. * Managed core infrastructure components, including Windows/Linux servers, network switches, and application software, overseeing their full lifecycle from design and deployment to monitoring and troubleshooting using platforms like VMware vSphere, Zabbix, and SolarWinds. * Administered LAN/WAN infrastructure and remote access capabilities, implementing site-to-site VPN tunnels and maintaining Wi-Fi networks with tools such as MikroTik, Cisco Meraki, and Ubiquiti UniFi, ensuring secure and uninterrupted connectivity. * Applied strong knowledge in network security, access control, and firewall policies, contributing to the university’s cyber-resilience and data protection practices.

* Administered and maintained lab infrastructure, including PCs, network equipment, and internet labs, ensuring high availability, performance, and security for postgraduate instructional environments. * Performed routine and emergency troubleshooting of hardware, operating systems, and network connectivity issues using tools such as Windows Event Viewer, Ping/Traceroute, and remote desktop tools (e.g., TeamViewer, RDP). * Implemented and managed system security policies, including user access control, antivirus updates, and endpoint protection with tools like Microsoft Defender, ESET, or Symantec Endpoint Protection. * Maintained and tested data backup and recovery procedures, using utilities such as Acronis, Veeam, or Windows Backup, to ensure system resilience and data protection in lab environments. * Provided hands-on instruction to Master’s students in lab sessions, offering technical guidance on lab systems, ensuring effective use of resources, and promoting IT best practices.