Ahmad Shloul
Customer Service Specialist
Salary / Daily rate
Irbid, Jordan
Freelance, open to permanent contract
Skills
Languages
About me
Intro
Applied Math graduate with 3+ years in content moderation, customer service, and education across diverse industries. Proven expertise in data analysis, escalation management, and multilingual communication with B2 English proficiency. Ready to deliver analytical problem-solving and exceptional customer experience solutions for your projects.
Work experience
Math Teacher
Ministry of education Kuwait
May 2024 - Present
2 years 6 months
Al Farwaniyah, Kuwait
Content Security Moderator
BIGO Technology - Jordan
Oct 2023 - Jan 2024
4 months
Irbid, Jordan · Hybrid
Watching different media on platform and put it in a classification by raising the right judge for each one.
Content Moderator Advisor
Webhelp Enterprise
Jun 2022 - Oct 2023
1 year 5 months
Customer Service Representative
Extensya
Nov 2021 - Jul 2022
9 months
I have worked in extensya company for 6 months which employs employees to serve customers, provide advice and instructions, communicate with customers and solve their problems as well, I have an excellent English level (B2) Wich gives me great opportunity to try all sections; so I have tried: 1- Customer Service Department (Inbound). 2- Logistics Department. 3- Escalation Department
Education
Yarmouk University
Bachelor's degree
2017 - 2021
4 years 2 months