Ahmed Fatmi
Customer Support Specialist
Salary / Daily rate
Tunis, Tunisia
Freelance, open to permanent contract
Remote only
Skills
Languages
About me
Intro
Customer service specialist with 2+ years of experience in technical support and customer relations across diverse industries. Proven expertise in problem-solving, data analysis, and maintaining high customer satisfaction standards. Ready to deliver exceptional support solutions that enhance your business reputation and client retention.
Work experience
Cashier
USGERA
Aug 2024 - Present
2 years 3 months
Tunis, Tunisia
Reputation coordinator
MarbillCare ConsultingFreelance
Apr 2024 - Oct 2024
7 months
Málaga, Spain
Customer Support Specialist
Transcom
Nov 2023 - May 2024
7 months
Carthage, Tunisia
Skills: Customer Service Representatives · Customer Support · Technical Support
Customer Service Specialist
Assist Digital
Mar 2023 - Oct 2023
8 months
Tunis, Tunisia
Education
Institut supérieure des sciences économiques et technologiques
Professional technician certificate
2019 - 2022
2 years 6 months