Ahmed Hamza
Senior Identity Access Management Engineer
Salaire / Taux journalier
Tunis, Tunisie
Freelance, ouvert au CDI
À distance uniquement
Langues
À propos
Introduction
IAM Engineer with 5+ years securing enterprise environments and managing 22,000+ user identities. Achieved 30% reduction in unauthorized access incidents through advanced controls and automated provisioning at DRÄXLMAIER Group. Expert in SSO, MFA, RBAC, and compliance frameworks ready to strengthen your organization's security posture.
Expérience de travail
Identity Access Management (IAM) Engineer
DRÄXLMAIER Group
mars 2021 - Présent
5 ans 8 mois
Sousse Governorate, Tunisia
- Conducted in-depth reviews of IAM processes across business, HR, and IT, optimizing identity workflows and reducing inefficiencies by 20%. - Managed security for 22,000+ user accounts, implementing advanced access controls and achieving a 30% reduction in unauthorized access incidents. - Automated user provisioning and Multi-Factor Authentication (MFA), increasing operational efficiency and reducing errors. - Designed and delivered IAM training programs, improving policy adherence among 500+ employees by 25%. Maintained comprehensive documentation of IAM processes to ensure regulatory compliance and streamline audits.
Automotive Support Specialist
MSX International
oct. 2020 - janv. 2021
4 mois
Budapest, Hongrie
- Provided technical support for automotive systems, troubleshooting issues with a 95% resolution rate within SLA. - Collaborated with cross-functional teams to document technical processes, ensuring knowledge transfer and consistency.
Covalen
juil. 2018 - oct. 2020
2 ans 4 mois
Budapest, Hongrie
Technical Support Level 2
nov. 2019 - oct. 2020
1 an
Budapest, Hongrie
- Delivered advanced technical support to phone agents, resolving 90% of escalated cases. - Improved knowledge base documentation by identifying gaps and developing comprehensive support articles. - Conducted technical training sessions for first-line support agents, enhancing troubleshooting efficiency across the team.
Identity Management Analyst
avr. 2019 - oct. 2019
7 mois
Budapest, Hongrie
- Managed Active Directory access for 500+ users, conducting regular audits to enhance security and reduce vulnerabilities. - Configured Citrix ICA Client and Receiver to streamline connectivity and improve system performance. - Diagnosed complex Windows issues, reducing system downtime by 40% through proactive troubleshooting.
Technical Support Specialist
juil. 2018 - mars 2019
9 mois
Dad, 2854 Hongrie
- Deal with First-level Support Technical Issues in English and French Customers.
Formation
Higher Institute of Computer Science and Communication Techniques
Bachelor's degree
2010 - 2014
5 ans
Eötvös Loránd University
Master of Science - MS