Ahmet Cuneyt Toymaz
Customer Support Specialist
Salary / Daily rate
İstanbul, Türkiye
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
Bilingual customer support specialist with 6+ years in multi-channel support and coordination roles. Expert in technical troubleshooting, complaint resolution, and cross-cultural communication across travel and tech industries. Currently managing editorial operations while delivering exceptional customer experiences in Turkish and English.
Work experience
Eagle Media Web Genel Koordinatör
Eaagle Media
Apr 2025 - Present
1 year 7 months
İstanbul, Türkiye · Remote
Eagle Media Websitesi tüm editoryal ve personel işlemler
Flight Ticketing Specialist
Yolwise
Feb 2025 - May 2025
4 months
İstanbul, Türkiye
Customer Support Specialist
Mayflower
Jun 2024 - Jan 2025
8 months
İstanbul, Türkiye · Remote
Customer Support Specialist
Foundever
Apr 2023 - Jul 2024
1 year 4 months
İstanbul, Türkiye · Hybrid
Skills: Teknik Destek · Sorun Çözme · İngilizce · Müşteri Hizmetleri
Customer Support Specialist
Comdata Group
Feb 2022 - May 2023
1 year 4 months
İstanbul, Türkiye · Remote
- Turkish Airlines project call center English Devision - All transactions for our tickets/reservations. - Providing solutions for customer complaints via email
Customer Support Specialist
VDesk
Jan 2019 - Jan 2021
2 years 1 month
İstanbul, Türkiye · Remote
Tracking and solving issues via email and chat
Coordinator
Caglayan Kitabevi ve Eğitim Çözümleri A.Ş
Jan 2011 - Jan 2016
5 years 1 month
İstanbul, Türkiye
- Supply of university libraries of electronic book requests - Determination of the quantity of requests and the correct editions of the textbook for all universities - Periodic visits of faculty members and specify their demands and needs - Consulting the lecturers about their new classes for optional adoptions
Education
Orhangazi High School
1989 - 1992
3 years 1 month