Akheel Kariman

Senior DevOps Engineer | Linux & Compliance

Salary / Daily rate

Mobility: Paris

Freelance, open to permanent contract

Remote only

Skills

Oracle CloudDevOpsLinuxGitHubGitGitLabAzureAWSGoogle Cloud PlatformBitbucket

Languages

English (Native)French (Native)HindiSpanish

About me

Intro

DevOps & Linux specialist with 15+ years in enterprise IT operations, compliance, and infrastructure management. Expert in ISO27001/SOC2 compliance, Red Hat systems, and cloud technologies with proven track record at major telco and financial institutions. Ready to optimize your infrastructure and ensure bulletproof security compliance.

Links

Work experience

Senior DevOps Technical Compliance Lead ISO27001/SOC2

IZNES

Sep 2024 - Jul 2025

11 months

Remote

Field Engineer

FreelanceFreelance

Apr 2022 - Mar 2025

3 years

Worldwide · On-site

Data Centre & Server Room Interventions

Linux Administrator

iQera

Oct 2019 - Dec 2024

5 years 3 months

Port Louis, Mauritius

French leader in management & debt repurchase, iQera helps large companies and financial institutions at every stage of the client financial cycle by combining human and artificial intelligence. The group puts the customer experience at the heart of its strategy to create the difference and meet the challenges of transforming the Finance, Credit and Customer Relations functions. More globally, iQera aims to activate new levers for growth, empowerment and relationships that are both agile and sustainable for all its stakeholders. The group, present on 16 sites worldwide, has 2100 employees and generated 210 million in cash income (June 2019 LTM). Responsibilities: Implementation of solutions (GlusterFS, LVM, ...) on Linux servers (RHEL 6 & Debian 8,9) Support on Linux servers (RHEL 6 & Debian 8,9) Escalation of complex cases to Red Hat Support Creation and modification of Linux scripts Build deployment with Jenkins and Octopus Deploy Technical document creation Work in close collaboration with Dev, QA and other teams Creation and Management of Virtual Machines (vSphere 5.5,6.0 & 6.5) Incident Management and Resolution Event Management (Monitoring of servers + services with Centreon/Nagios) Ticket Management (GLPI) Training and Coaching of junior colleagues Set up and optimisation of work processes Troubleshooting ElasticSearch issues

Senior IT Engineer

Leal Communications & Informatics Ltd

Apr 2019 - Oct 2019

7 months

Mauritius · On-site

Based at the site of a major local telco provider -Implementation of solutions on Linux servers (RHEL 6 & 7) -Support on Linux servers (RHEL 5,6 & 7) -Escalation of complex cases to Red Hat Support -Creation and modification of Linux scripts -Hardening of Linux servers to minimise vulnerabilities -Implementation of proof of concept -Implementation of Red Hat Insights and Red Hat Satellite -Customer and staff training -Technical document creation -Assist customer teams in physical to virtual migrations -Participate in customer meetings and build technical solutions for customers -Work in close collaboration with the sales team to propose IT solutions to clients -Proactively design the technical solution required to address customer requirements

Orange Business Services Mauritius Ltd

Feb 2012 - May 2019

7 years 4 months

Ebène, Mauritius · On-site

Client Services & Support Specialist

Sep 2015 - May 2019

3 years 9 months

Ebène, Mauritius · On-site

Member of L2 Exchange and SMTP Support team and working on the following technologies: Microsoft Exchange 2007, 2010, 2013 Windows Servers 2008R2, 2012 Linux (RHEL 5,6,7) Solaris 8,9,10 LDAP Lync 2010/2013 Skype for Business Duties: 1.Incident Management 2.Change Management 3.Release Management

Customer Support Specialist

Feb 2012 - Aug 2015

3 years 7 months

Ebène, Mauritius · On-site

Member of the Level 1 Customer Technical Support team working on a 24x7 shift system responsible for Event Management and Incident Management. Duties: 1.Event Management: -Monitoring of alarms/alerts on different type of equipments, situated all over the world for different Lines of Business (Messaging, App Hosting, Security, etc..) -Ticket creation and management using the ticketing tool -Fix the issue by logging on the equipments before it impacts the customer -Escalate complex issues to specific L2 Support Teams based in India, Australia, Egypt, Singapore, Brasil, France & Mauritius -Perform daily tasks on servers, like verifying traffic flow and launching of scripts & services 2.Incident Management -Act as L1 support for the various services (Security, Messaging, Cloud Computing) the company provide -Daily contact with clients in different parts of the world (France, US, Netherlands, China,etc.) to resolve/followup incidents -Gave support mostly for Office 365, which includes the following: -Exchange Online -Lync Online -Sharepoint Online -Escalated complex issues to our L2 team or to Microsoft when needed

Driver

China International Water & Electric Corp

Jan 2012 - Jan 2012

1 month

Moka, Mauritius

Worked on the Bagatelle Dam Project. Drove a 2011 Mitsubishi PajeroSport 3.2L both on-road and off-road.

Freelancer

UpworkFreelance

Dec 2011 - Jan 2012

2 months

Remote, OR 97458, USA

Network Engineer

RETIF CONSULTING SERVICES

Apr 2010 - May 2011

1 year 2 months

Ebène, Mauritius · On-site

Sub-contracted by Orange Business Services Mauritius Ltd where I worked on a migration project of about 20,000 live routers. Responsibilities: -Checking the availability of routers by connecting remotely via Telnet/SSH -Verifying the initial configuration of the routers -Planning changes with different stakeholders -Change configuration of the routers (Cisco IOS IP SLA, IP route, EIGRP, Quality of Service, Access-Lists)

Interviewer & Mystery Shopper

Analysis Institute of ManagementFreelance

Feb 2007 - May 2007

4 months

Port Louis, Mauritius

Face to face interview Telephone interview Data entry operations Evaluate Customer Service quality for KFC and Pizza Hut (Mystery Shopper) Search for people to participate in focus groups

Trainee

Mauritius Telecom

Jan 2006 - Jan 2006

1 month

Port Louis, Mauritius

Filing Data entry


Education

University of Mauritius

Master of Science - MS

2024 - 2026

2 years 1 month

BCS, The Chartered Institute for IT

BCS Level 6 Professional Graduate Diploma in IT

2019 - 2020

1 year 1 month

BCS, The Chartered Institute for IT

BCS Level 5 Diploma in IT/100/6190/3

2018 - 2019

1 year 1 month

BCS, The Chartered Institute for IT

BCS Level 4 Certificate in IT/100/6190/2

2016 - 2018

2 years 1 month

University of Mauritius

2007 - 2009

2 years 1 month

Royal College of Curepipe

1999 - 2006

7 years 1 month

Emilienne Rochecouste

1993 - 1998

5 years 1 month

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