Akinsola Akinjayeju

Skills: Supply Chain Management · Customer Support · Customer Experience · Warehouse Operations · Multitasking · Analytical Skills · Appointment Scheduling

Skills: Warehouse Operations

• Established warm and friendly rapport whilst interacting with customers by phone, email and in person • Assisted customers with important purchasing choices, identifying needs and employing product expertise to make appropriate suggestions. • Assisted with product-related questions, feedback and complaints. • Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction. • Followed up on customer issues, reaching out to verify satisfaction beyond initial communication.

• Identified hazardous materials/objects, property/equipment damage, injured animals and employee accidents, as well as reporting and documenting as required, and effecting process to reduce or eliminate dangerous conditions • Adhered to facilities equipment maintenance plan and performed or contracted repairs as necessary • Implemented and inspected cropping and regressing of allocated areas, adhering to crop plan and schedule • Developed and budgeted for quarterly nutrient and feeding expenses • Supported ranch manager and other staff in daily management, including determining scope of services, work schedules and coordination of activities.