AlaEddin Juma

- Driving and improving vendor sales whilst meeting the vendor and company objectives and targets. - Manage all layers of the sales channel and improving product depth and market share for all tiers. - Focus on maintaining current business relationships, improve inactive accounts and create new business opportunities.

Skills: Partner Relationship Management · Customer Success · Vendor Management · Product Development · IT Solutions · Digital Business Development · Vendor Relations · Negotiation · Sales Operations · Interpersonal Skills

- Generate new opportunities and leads - Develop and maintain effective working relationships with customers through Virtual & regular meetings and identify and obtain further sales - Identify customer requirements and suggest appropriate solutions - Coordinate with the presales dept. and ensure all requirements are met according to client needs. - Provide regular feedback to senior management about marketplace and business development opportunities - Follow up with client requests and offer after sales services

- Maintains a solid business relationship and communication with the leads and prospects - Generating leads & Develops partnership agreements, follows up on status and contact with leads including sales calls - Understands the business processes involved in customer projects and translate this knowledge into an effective customer relationship - Actively monitored key performance metrics of sales team, identified challenges, and created new solutions applying proven problem-solving techniques. - Developing offers & contracts to prospects - Inspired team performance daily using proven behavioral-based coaching

- Spearheaded a team of 20 associates by building enthusiasm and adapting feedback - Actively monitored key performance metrics of sales team, identified challenges, and created new solutions applying proven problem-solving techniques - Training of new sales associates adapting feedback and adhering to company policies - Inspired team performance daily using proven behavioral-based coaching, and motivation

- Successfully prioritized product requirements and set realistic expectations regards to development and timeline - Researched market for unmet needs & Successfully developed the latest platform of the internet sensation, "Friends of Friends". - Worked to improve existing products based on customer evaluations and needs - Led teams of designers, marketers, and developers in reaching product goals. - Led Sales team in reaching product goals and Sales Target. - Led retention after sales team to be sure the customer satisfaction and is there any problem faced with service

- Collaborated with Business development, Marketing and product departments on the creation of competitive concept proposals - Developed new service offering based on detailed and documented insights of market and client needs - Managed and maintained a structured analysis of target markets, clients and documentation in the CRM system - Developed Relationships and worked closely with VP to develop customer acquisition strategies - Contact and coordinate with supplier to List and add their services and products to FanaPay.com Ecommerce Platform

- Develop & Design Online Payment - Software & web development - Database design and architecture - Business Analyst and design workflow - Contact with client to solved the problem - Contact and coordinate with supplier to List their services and products in OneCard.com Platform