Alain Boddaert

– CM support on IT contracts across pre- and post-award phases, within a highly regulated energy sector, involving strong requirements around compliance, security and governance. – Continuous focus on value protection and supplier relationship management, including on specific scopes requiring targeted contractual realignment. – Advisory-driven interventions, including structured discussions with key stakeholders (Legal, Procurement, CISO) on sensitive topics such as supplier risk, sovereignty and geopolitical exposure, with the objective of clarifying commitments and controlling risk exposure.

Strategic role within the IT organization (Office of the CIO), reporting to the VP IT Strategy (U.S.), responsible for maximizing value and performance from major IT outsourcing agreements. I joined Johnson Controls when three large IT outsourcing contracts had just been signed and an IT Vendor Management Office was being established within the CIO organization. Accountable for the governance and execution of three strategic Managed Services contracts representing approximately $90M in annual spend across Network, Infrastructure, and Application Maintenance services. Key responsibilities and achievements: • Governed three strategic managed services contracts to secure performance, compliance, and value realization • Structured and operationalized the IT Vendor Management Office within the CIO organization • Implemented contract governance, processes, and tools to strengthen oversight and service delivery • Managed contractual lifecycle including amendments, scope changes, and service evolution • Negotiated service changes including additions, decommissioning, and scope adjustments • Identified and mitigated contractual risks while minimizing value leakage across services and billing • Implemented controls and automation for billing validation and SLA credit calculations through a CLM platform • Drove cost optimization initiatives and leveraged supplier expertise and innovation • Led governance with strategic suppliers and developed long-term partnership frameworks • Supported RFP processes, supplier selection, and contract renewal strategies • Provided contract interpretation and advisory support to IT leadership, Procurement, Finance, and Legal This role required close collaboration with senior stakeholders across IT leadership, delivery teams, procurement, finance, legal, and strategic suppliers to secure contractual outcomes and maximize the value delivered by outsourced services.

– Steered strategic management of 2 multi-million dollar IT outsourcing contracts, ensuring delivery on all contractual obligations, drafting and negotiating amendments for contractual changes and scope extensions, and ensuring compliance with all commercial, legal, and financial terms and conditions. – Managed all contractual and commercial disputes, developing and implementing creative solutions to overcome challenges. – Coordinated risk management activities, including risk mitigation strategy development and deployment. – Led tripartite benchmarking processes on behalf of supplier, working with independent advisers. – Developed and delivered contract awareness materials and presentations to sales and program teams. – Coached and motivated Junior Contract Managers – Orchestrated all contract changes and amendments, and negotiated any disputes as they occurred. – Ensured strict compliance with all commercial, legal, and financial contract terms and conditions. Highlights – Provided critical support in successfully reducing contract dispute settlement from $5M to $1.5M.

– I led the development and launch of a new consulting service to assist account teams in the identification and pursuit of all possible margin optimisation initiatives. I conducted strategic and financial analysis of all assessments and ensured consistent implementation of best practices. Highlights: – I Built a consultancy service from scratch, engaging in 20+ profitability assessments for large Account Business Units across the globe. – Drove significant margin improvements in Post-Sales through development and implementation of a systematic and structured approach to optimization initiatives. – I maximised results effectiveness by developing the targeted assessment methodology, cataloguing all possible optimisation initiatives, and basing recommendations on deep understanding of various cost levers and their cost logic.

– Implemented all Contract Management activities and processes of a €200M Outsourcing contract with a scope encompassing data centre services and a variety of IT solutions. – Served as business advisor to the Account Business Unit with focus on profitability assurance and risk and quality management.

– Defined and negotiated pricing and commercial terms for bespoke business opportunities involving major international accounts. – Provided key support for large and complex bids ($3M+ per annum) in Switzerland, managing all aspects of cost gathering, financial analysis, and pricing of services. – Negotiated contract terms and conditions with multinational customers, and coordinated pre-submission reviews and updates as needed. Highlights: – Structured bids to ensure that all corporate financial and business objectives were met or exceeded. – Delivered good win ratio on a variety of major deals involving services such as IPVPN networks, Security, LAN, IP telephony, IP call centers, and voice solutions. – Created comprehensive profit & loss models to cover all aspects of deal lifecycles. – Developed innovative financial bid solutions in line with customer needs and company objectives and policy requirements. – Provided key support for all new business opportunities across Switzerland.

Led a project aimed at creating and implementing a financial model based on Activity-Based Costing (ABC) to determine the profitability of 100+ pricing plans.