Alain Fajwlewicz

Senior Salesforce Consultant | Public Sector

Salary / Daily rate

Brussels, Belgium

Freelance, open to permanent contract

Can come onsite

Skills

Project Management (PMO)SalesforceSalesforce Cloud ServicesCustomer CareSalesforce DevelopmentProduct ManagementProduct OwnershipGo-to-marketScrumJiraBusiness DevelopmentSales StrategyProject OwnerFinanceAI

Languages

DutchEnglishFrench

About me

Intro

Salesforce expert with 10+ years leading public sector implementations and team management. Delivered critical solutions including 4-day refugee housing platform for Brussels Government and multi-tenant systems for 5k+ users. Specialized in Sales/Service Cloud, project leadership, and end-to-end CRM transformations for government and enterprise clients.

Links

Work experience

Founder

apphéro

Jun 2025 - Present

1 year 5 months

Engagement Lead

Capgemini

Sep 2023 - Present

3 years 2 months

Brussels, Belgium

Skills: Customer Success · Project Leadership · Analytical Skills

Board Director

ASA Security

Jan 2012 - Jan 2024

12 years 1 month

Brussels Area, Belgium

Certificateur PEB agree IBGE, Consultant

Senior Salesforce Consultant

PwC Belgium

Jul 2019 - Jul 2023

4 years 1 month

Brussels Area, Belgium

▪Over 10 years of experience implementing projects and leading teams. ▪Gathering requirements with the clients and defining the path forward. ▪Defining and reviewing business processes and their evolution. ▪From end to end defining the solution, the delivery, subsequent quality assurance validation, and post-launch support. ▪Lead a team of remote developers and local salesforce consultants. ▪Tracking the deliveries and financial budget in order to ensure that the goals and KPIs are respected.

Senior Consultant - Engagement Lead

Carlsberg Importers

Apr 2013 - May 2023

10 years 2 months

Brussels, Belgium

▪ Replacement of a discontinued CRM. ▪ Requirements gathering, architecture and solution design, change, innovation, maintenance, and training ▪ Team lead of remote developers and local consultants. ▪ Tools: Sales cloud, Marketing Cloud

Team Lead Manager

CIRB_CIBG

Jan 2021 - Jan 2023

2 years 1 month

Brussels, Brussels Region, Belgium · On-site

▪ Senior Consultant / Project Manager / Team Lead ▪ For a few years, I have been providing solutions for the Brussels Region (CIRB-SPRB). ▪ Involved in BeMyGuest Project of finding temporary housing solutions for the Ukrainian Refugees, in collaboration with the Brussels Government. Project buit and delivered in 4 days in 5 Languages ▪ Building internal CRM ▪ Business Analyst on numerous initiatives ▪ Estimation and answer to RFP ▪ Agile Methodology and scrum ceremonies ▪ Tools: Salesforce PSS solution, Emergency Management Response Package, Experience Cloud, Grant management, Flows, Jira, Confluence, Zephyr, Integrations

Senior Consultant - Engagement Lead

GIVENCHY

Jan 2019 - Jan 2023

4 years 1 month

Brussels, Belgium

▪ Gathering the requirements ▪ Implementation of a tool to manage and control all targets and planning of the sales rep on the field ▪ Integration of shop’s figures ▪ Focus on the UX , IOS version for mobile ▪ Tools: Sales Cloud

Senior Consultant - Engagement Lead

Guerlain

Jan 2018 - Jan 2023

5 years 1 month

Brussels, Belgium

▪ Gathering the requirements ▪ Implementation of a tool to manage and control all targets and planning of the sales rep on the field ▪ Integration of shop’s figures ▪ Focus on the UX , IOS version for mobile ▪ Tools: Sales Cloud

Project Manager

Mastercard

Jan 2014 - Jul 2019

5 years 7 months

New York, NY, USA

▪ Team Lead of 10+ Consultant and Developers ▪ Maintenance and improvement of a Multi-tenant platform used by 5k+ employees ▪ Maintained by different teams around the clock.

Senior Consultant @ABSI acquired by PwC in 2019

ABSI

Jan 2013 - Jul 2019

6 years 7 months

Brussels Area, Belgium

ABSI is a visionary System Integrator with a mission to deliver IT projects using cloud or on premise platforms within a carefully selected group of proven technologies ▪CRM Consultant ▪Salesforce.com Consultant ▪Pardot Consultant ▪Marketing Automation Support ▪Cloud and mobile solution architecture ▪Pre and Post Sales support

Senior Consultant

D'Ieteren

Jan 2014 - Jan 2016

2 years 1 month

Brussels, Belgium

▪ Implementation of a case management tool to handle all claims related to Audi, VW, Skoda ▪ Tools: Salesforce.com Service Cloud

CFO

Little Tree SA

Jan 2001 - Jan 2005

4 years 1 month

Skills: Accounting Standards

Fixed Income & Derivatives Trader

Petercam

Jan 2000 - Jan 2001

1 year 1 month

Skills: Accounting Standards

Fixed Income & Derivatives Trader

HSBC Dewaay

Jan 1995 - Jan 2000

5 years 1 month

Skills: Accounting Standards

Fixed Income Trading Department

JP Morgan

Jan 1991 - Jan 1995

4 years 1 month

Skills: Accounting Standards


Education

Solvay Brussels School of Economics and Management

Master's Degree

1991 - 1992

1 year 1 month

Ecole polytechnique de Bruxelles

Civil Engineer

1985 - 1991

6 years 1 month

leon lepage


Licenses & certifications

Financial service Cloud Accredited

Issued: Jul 2019

Certified by Salesforce

Sales Cloud certified

Issued: Jul 2018

Certified by Salesforce

Administrator

Issued: May 2014

Certified by Salesforce

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