Alain Haentjens

- Remaining Capital calculation (Report differences to Business Team) - Attestation letters 2025 - Special calculation for Norway - Reporting to NBB and data clean-up (Generate corrective XML in VBA)

As a Technology passionate having work as Gold Partner of IRIS (CANON) several years in OCR and Data Capture and integration within different applications in several countries, it was natural to me to be attracted to develop my skills in RPA (Robotic Process Automation) and ML (Machine Learning). Today, I'm working for LuxPayroll on different projects in Digital Transformation, Process Automation, Document Automation, Electronic Signature. In charge of Peppol project (e-invoice) at Proximus Luxembourg S.A. as Business Analyst (Hands-On)... I fight to keep an eye on my missions without being polluted by habits.

▪ Analysis of the business needs for ISO 20022 Swift MT->MX ▪ Functional analysis of the business needs ▪ Test cases creation and import in JIRA + Test executions ▪ BA/FA/TC Fundcompass -> Compass ▪ Tools mainly used: TCS, MS-Visio, LucidChart (UML, BPMN,…), JIRA, MS-Outlook, MS-Office (+Excel VBA for Data Analysis), Visual Studio Code (for XML/Json), Postman, MS-Teams, Bank Internal tools…

▪ Analysis of the business workflows in the eSales (orders from Tango.lu) ▫ Automation workflow between the Web site and the different internal systems (CRM, Reseller, SAP, …) ▫ Integration of the manual tasks in the entire workflow and simplify the user interactions in the process up to the delivery at customer place ▪ Analysis of improvements to orders (vouchers, accessories,) and integration within all the involved systems. ▪ Analysis of the chatbot automation to improve self-service, accelerate access to information, reduce support costs, improve customer satisfaction ▪ Analysis of PEPPOL electronic invoicing implementation, writing technical specs and AP comparison for AP provider selection ▪ Analysis of SharePoint integration to automate reporting in state of the email solution. ▪ Analysis of customer applications and improve and capabilities, improve their usage and adoption by customers ▪ Analysis of the mobile App for enterprise customers and individual customers, the purpose is to develop a do-it-your-sefl to reduce the costs for external suppliers ▪ Tools mainly used: MS-Visio, LucidChart (UML, BPMN,…), JIRA, Confluence, ITSM, MS-Outlook, MS-Office (+Excel VBA for Data Analysis), Visual Studio Code, Postman, Webex, MS-Teams,…

BGL BNP Paribas, Luxembourg (Luxembourg) ▪ Document Management & Worflow migration to WS2020 (Workstation Windows 10) ▪ Transformation plan 2020-2025 ▪ Document Management (Documentum) ▪ iHub-KYC ▪ Tom Next : Wealth Management

In charge of collecting business needs in term of Digital Transformation, Document Automation, Electronic Signature, writing BRD and FRD.

Self-training on several RPA tools.

Business Analyst in charge of improvement and automation of project work reporting (charge versus availability). Business Analyst with competence in MS-Project and MS-Excel/VBA. Requirement analysis, draft a report layout and improve it in an Agile customer environment Reporting updated by a VBA macro per Team, Sub-Team, Team members

Business Analyst in charge of improvement and automation of TA reporting and KPI's. My role is also data analyst to reconciliate and consolidate data coming from different sources (SAP BO, Excel,...) in MS-Access. I also automate the processes by SAP BO queries and VBA in Excel and MS-Access. FATCA reporting. Manual tasks automation for different teams in the department.

I'm in charge of the improvement of the procurement process and document automation. The purpose of the mission is to do the business analysis, writing the requirements, elaborate the test plans of the new solutions in the PJ department of the bank.

I manage different IT projects in the .Net environment.

In mission at Tuc Rail as Analyst Programmer in C#, Silverlight, MS-SQL server.

I'm in charge of the Strategy and Business Development of ProximCity.lu. The official launch is on the 18-19th of June at Luxexpo, Startup Village during the Great-Region Business Days.

Consultant at Mitsubishi UFJ Securities. I develop applications in the banking sector.

Strategic consulting in Intelligent Document Recognition (IDR) and document automation processing, representing Windream Document Management Solution for Benelux, France, Middle-East and Africa.

• Mission for Hewlett-Packard at GlaxoSmithKline Biologicals as Microsoft Senior System Engineer in Rixensart, Wavre, Gembloux, Gödöllö (Hungary), USA (Seattle-Washington, Hamilton-Montana, Marietta-Pennsylvania). • Server System Engineer (Windows NT 4.0 -> Windows 2003), in charge of tasks automation for example deployment of Microsoft Security patches over 200 servers, programming a scheduler for SAS, various scripts to automate backup tasks with VB Scripting. • Responsible of the deployment and the follow up of a new antivirus : Norton Antivirus Enterprise Edition. • In charge of backup monitoring via Data Protector, tapes libraries management. SAN EVA storage management. • Setup a new infrastructure Citrix Metaframe Presentation Server 3.0 for remote data entry via Intranet and Internet • Several international missions on the international sites in Hungary and United States of America.

• Solution design and product selection • Windows 2000 server setup, Exchange 2000 setup, Firewall et router ADSL configuration • Antivirus Symantec Enterprise Edition setup with daily auto-update • Backup System setup (Backup Exec et BrightStor) • Monitoring setup

• Automation in VB and VB Script of the routine and ad-hoc tasks monitored by the System Engineering Team (4 persons - 100 servers approx.). • Use of WBEM (WMI) et ADSI (Active Directory Service Interface). • Environment : Windows NT 4.0 and Windows 2000.

• Standardization of the servers controlled by the NT Team • Automation of the monitoring of applications. • Design and production of Warnings (i.e. technical itches) mainly in VB Script. • Informatics management of the "Happy Days" project : among others, encryption/de-encryption in VB Script of the files and subsequent transfer of the files via FTP. • Development of a critical application including a NT2000 SQL2000 cluster.

• In charge of the NT (35) and Novell (14) servers for 4 European countries, 10 towns. • Design and implementation of the Disaster Recovery (EMC², redundancy ATM) and the Remote Control (PC Anywhere/Compaq Remote Insight Boards). • Configuration TCPIP of a Silicon Graphics Unix Station to establish a connection between Japan and Europe : FTP. Also Wireless (Proxim) connection.

• In charge of the office automation : 800 PC, 100 printers, 15 NT servers. • Responsible for the acquisition of new equipment and its maintenance • Management of the help-desk team for users. • Installation of the whole office automation structure : from Novell to NT, organization of the disks spaces in a multi-sites environment. • Management of horizontal projects related to the running informatic systems. Outsourcing and setting up of the helpdesk, swap lease of the informatics equipment.

• In charge of the management of a 4-member Helpdesk team. • Training of the users in several applications - Windows, Winword, Excel,etc. -and in the network possibilities. • Design and running of a software application to manage the calls - Lotus Approach, Oracle tables. • Forwarding and decoding of messages : SMTP, X400, Uuencode, Mime, Binhex.

• Xenix, Unix and Powerlan networks, connections via modems, Bar-code systems, software support for the softwares commercialized by the company. • Design and running of a database for the follow-up of the repairs. • Design and development of a script for the remote control of the Unix/Xenix systems by modem.

• In charge of the software and hardware support of the customers • Setting-up of Novell networks • Training of the dealers.

• Technical and commercial representative : - Sale of customized hardware and software - Training of the customers in the supplied software