Aleksandar Brocilo
Technical Support Specialist
Salary / Daily rate
78000 Banja Luka, Bosnia and Herzegovina
Freelance
Skills
Languages
About me
Intro
Technical support specialist with 5+ years of experience in customer service and software troubleshooting. Proven expertise in Salesforce, POS systems, and help desk operations across multiple tech companies. Creative problem-solver combining technical skills with graphic design background to deliver comprehensive support solutions.
Work experience
Technical Support Consultant
SupportYourApp
Dec 2024 - Present
1 year 11 months
Remote, OR 97458, USA
NCR Voyix
Mar 2023 - Dec 2024
1 year 10 months
Banja Luka, Serb Republic, Bosnia and Herzegovina · Hybrid
Support Specialist II
Feb 2024 - Dec 2024
11 months
Banja Luka, Serb Republic, Bosnia and Herzegovina · Hybrid
Skills: Customer Service · Salesforce.com · Point of Sale (POS) Systems · Technical Support
Software Support Representative
Mar 2023 - Mar 2024
1 year 1 month
Banja Luka, Serb Republic, Bosnia and Herzegovina · Hybrid
Skills: Customer Service · Salesforce.com · Technical Support · Point of Sale (POS) Systems
Graphic Designer
Manage IT
Jan 2021 - Jan 2023
2 years 1 month
Brod, Serb Republic, Bosnia and Herzegovina · Hybrid
Skills: Adobe InDesign · Adobe Photoshop · Adobe Illustrator · Adobe Lightroom
Administration
Sara d.o.o.
Jan 2021 - Dec 2021
1 year
Brod, Serb Republic, Bosnia and Herzegovina · On-site
Skills: Accounting · Bookkeeping
Software Support Representative
NCR Voyix
Mar 2018 - Mar 2019
1 year 1 month
Banja Luka, Serb Republic, Bosnia and Herzegovina · On-site
Skills: Help Desk Support · Technical Support
Education
Visoka skola Banja Luka College
Bachelor's degree
2015 - 2021
5 years 9 months