Alexandre Coulmy

Specialized in Innovation and Product management. Two missions: Maisons du Monde and CHANEL ⬇️

In the corporate innovation team, I focused on driving innovative Generative AI projects: - Developed a GenAI chatbot for CHANEL employees, enhancing privacy and efficiency from ideation to rollout. - Implemented Retrieval Augmented Generation (RAG) to optimize business intelligence by leveraging internal knowledge bases. - Promoted generative AI adoption by tailoring solutions to meet specific business needs. - Participated in IT framework enhancements to support and advance our AI initiatives.

Product owner for omni-channel features on the e-commerce and marketplace website. Working closely with various departments (marketing, retail, B2B) as well as Front-end, Back-end, QA development teams. Following the SAFe methodology. - Click and Collect feature. - Omni-channel promotion feature. - Continuous B2B improvements. - Front-end redesign project.

Product Management and Product Design consultant. Two missions : Dorcel and Radio France ⬇️

France Culture website (19 million visits/month). - Identified, gathered, and prioritized user needs. - Developed user stories and managed the product backlog. - Facilitated scrum ceremonies. - Migrated the website, both front-end and back-end. - Implemented automation for project tracking and product evolution for various stakeholders (business).

- Conceptualized a user space on the brand's website, from gathering business and user needs to creating wireframes and mock-ups, and monitoring iterations with the developers. - Implemented features on the brand's website to increase traffic. - Automated the CRM workflow, user feedback, and declarative data collection.

- Optimising CRM and targeting strategies. - Emails marketing campaigns activation. - Collaboration with The Walt Disney Company for brand synergies. - Customer engagement and data granularity strategies. - Managing external campaign activations, leveraging external partners.