Alexandre Lamiral

Senior Program Manager | Digital Transformation

Salaire / Taux journalier

Lille, France

Mobilité : Arras, Douai, ...

Freelance

Peut venir sur site

Expertises

SalesforceConduite du changementProgram ManagerTransformation digitaleCRMERPPMOTransformation business

Langues

Français (Maternelle)Anglais (Courant)Espagnol

À propos

Introduction

I help organizations deliver complex digital transformation programs by aligning business and IT, structuring strategic roadmaps and leading enterprise-wide CRM, ERP and Data initiatives. With 12+ years of experience across retail, telecom and SaaS, I combine Program Management, Change Management and stakeholder leadership to deliver measurable business outcomes.

Liens

Expérience de travail

UpMan Consulting

avr. 2023 - Présent

3 ans 7 mois

Siége Leroy Merlin France, Rue Chanzy, 59260 Lezennes

🚀 Transverse Program Manager | CRM & Digital Transformation | Change Leader

août 2024 - Présent

2 ans 3 mois

Siége Leroy Merlin France, Rue Chanzy, 59260 Lezennes

🔹 Salesforce & CRM Project Manager – B2B Customer Acquisition & Energy Renovation 🔹 Innersourcing & Digital Collaboration – Supporting EDD (Digital & Data Environments) teams 🔹 Strategy & Transformation – Business process structuring & CRM optimization 🌍 Expertise: Retail | Digital | Data | CRM | Salesforce | Change Management | Digital Transformation | Telecom

Transverse Program Manager/ Change manager / Telecom / Consultant

avr. 2023 - juil. 2024

1 an 4 mois

69340 Francheville, France

As a Transverse Program Manager in the telecommunications field, I am responsible for managing several independent key programs with major financial impacts (several million euros) and a European dimension.

Product Manager / Digital Integration Leader / Change Manager

ADEO ServicesFreelance

oct. 2021 - mai 2023

1 an 8 mois

Lille, France

As Digital Integration Leader / Change Manager, in direct report to Chief Digital Officer, I was in charge to define and lead the On-boarding of 5 BUs (Leroy Merlin: France, Russia, Poland, Spain, Portugal). SaaS Solution Integration on Partners Relationships (+27000 suppliers) & Products Master Datas (2 Millions of SKUs') for BUs' Coordination & Project Management: 30 people (UX, Business, Product Owners, Head of Products, Testers)

Project Manager / Retail Expert (Logistics, Supply Chain, Fulfillment)

Comarch France

avr. 2018 - oct. 2021

3 ans 7 mois

69340 Francheville, France

As Project Manager / Retail Expert, in direct report to Program Director, I was in charge to define and lead the delivery of SaaS ERP Retail Integration & Training for many retail customers (food & non-foods) My scope was on various business perimeter & SaaS Solutions for more +200 final users: POS (Store POS, Mobile POS): COMARCH POS, COMARCH MPOS WMS (Warehouse Management System): COMARCH WMS OMS (Order Management System): CEE OMS ERP (Enterprise Resource Planning): COMARCH ERP / ALTUM BI (Business Intelligence): BI Point Coordination & Project Management: 10 to 60 people (Integration Expert, Business Expert, Product Owners, Testers), based on retail customers projects

Carrefour

mars 2014 - mai 2018

4 ans 3 mois

Tours, France

Group Project Manager & Business Expert (Fresh Products Line)

janv. 2016 - mai 2018

2 ans 5 mois

Tours, France

As Group Project Manager & Business Expert (Fresh Products Line), in direct report to ERP Program Director, I was in charge to define and lead the business framing for products fresh line & the delivery of SaaS ERP Retail Integration & Training for all Carrefour Hyper Market. My scope was on products fresh line business perimeter & SaaS Solutions for more +4000 final users for 300 French Hyper Market stores: ERP Integration & Deployment Users Onboarding & Users Testing: Business Analysis, Users Testing Strategy ERP RUN: Users Experiences, Post-Roll out Task Force to secure Coordination & Project Management: 10 people (Integration Expert, Business Expert, Product Owners, Testers)

Project Manager & Business Expert (Fresh Products Line)

mars 2014 - déc. 2015

1 an 10 mois

As Store Project Manager & Business Expert (Fresh Products Line), in direct report to Store Director, I was in charge to define and lead the business framing for products fresh line & the delivery of SaaS ERP Retail Integration & Training for the 1st POC Hyper Market Store. My scope was on products fresh line business perimeter & SaaS Solutions for more +150 final users for the 1st French Hyper Market stores: ERP Integration & Deployment Users Onboarding & Users Testing: Business Analysis, Users Testing Strategy ERP RUN: Users Experiences, Post-Roll out Task Force to secure Coordination & Project Management: 40 people (Integration Expert, Business Expert, Product Owners, Testers)

Executive Assistant/Trainer

Memphis Coffee

août 2012 - mars 2014

1 an 8 mois

Région de Lille , Reims , France

Missions: ouverture d'un restaurant (Recrutement, pilotage, mise en place de tout les processus métier, maitrise des normes HACCP) Formation des franchisés et de leurs équipes.

Team Lead - Luxury Restaurant

JBI ( Bocuse industrie)

févr. 2011 - juil. 2012

1 an 6 mois

Eglin Air Force Base, Floride 32542, États-Unis

Maître d’hôtel - Luxury Advisor

Dupont Restauration

sept. 2010 - mars 2011

7 mois

Musee des Beaux Arts de Lille


Formation

APMG international

Change Management Certification, Human Change management

EShotel lille

BTS hôtellerie restauration option mercatique et gestion hôtelière

Activités et associations : Gestion d’équipes et encadrement au sein du bureau des étudiants en temps que vice-président.

divers extras


Licences et certifications

Change Management Foundation

Délivré le : janv. 2023

Certifié par APMG International

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