Alexandre LG

• Redesigned Ingenico's Ppaas platform and main functionalities, enhancing user interface and improving overall usability. • Optimized onboarding process for new merchants, resulting in reduced onboarding time and increased customer retention. • Received positive feedback from key customers regarding redesigned payment terminal interface, effectively strengthening customer loyalty and attracting new business.

• Collaborated with cross-functional teams to evolve the promotional module for Mirakl's marketplace creation solution • Led co-creation workshops and brainstorming sessions to generate new ideas and solutions • Created low-fi and hi-fi prototypes for recommended solutions, and conducted user testing to gather feedback • Worked closely with developers to ensure successful implementation of designs and features • Acted as a mentor and leader for junior designers on the team • Stayed up-to-date with the latest design trends and technologies to bring fresh ideas to the team • Contributed to the strategy and vision of the product design team • Collaborated with stakeholders, product managers and developers to design and deliver new features and improvements of the platform • Led user research, usability testing and design sprints to validate and improve user experience • Ensured the design quality, consistency and accessibility of the solution • Communicated design decisions and rationale to the team, stakeholders and clients.

I launched a freelance collective with three friends two years ago. While I am no longer a part of the team, I am proud of what we accomplished and the impressive client portfolio we were able to gather during my tenure.

- Create and manage visual assets - Illustrations

• Create, maintain & empower our Design System • Work hand in hand with the dev team to streamline the design handoff • Conduct design discovery workshops to improve the overall experience • Deliver high quality interfaces.

Help the chef app to develop new feature and meaningful experiences

• Data-based UX/UI optimization of the airtransat site. • Implementation of a design system and UI best practices. • Design and implementation of new functionalities.

• Involving users and clients through engaging UX workshops • Understanding client’s big issues and turning them into new opportunities • Challenging clients to embrace the user needs and to push their products a step further • Creating and testing interactive HD prototypes to evaluate the right conception of features • Designing modern interfaces that answer the burning user needs • Recruiting and training new designers Achievements : • Delivered a whole MVP concept and design of an application in 3 weeks through sprint design methodologies (including UX workshops) • Won and locked a new client after designing it