Alexandre Supper

- Analyzed complex data set related to logistics operations, including transportation, warehousing and supply chain processes from WMS and TMS to prepare comprehensive reports for decision making in order to align with business goals. - These reports were used during Quarterly and Monthly meeting to stakeholders and senior management to explain our direction and completion of objectives sets through Dashboard with SLA and KPI. - Developed and implemented strategic initiatives, such as process optimization projects, technology implementations, and performance improvements plans with coordination of Operations, IT and Finance team.

Preparation of documentation for international shipments in relation to the regulation in force. Communication with international correspondents to plan shipments. Identify any operational deviations, open the deviations in a tracking tool and participate in the investigation and implementation of corrective actions to ensure each operation's compliance.

BtoB prospecting. Sales pitch and appointment Customer support - from prospecting to sales. Customer database management (CRM - Hubspot).

Community Management, Development and Marketing Strategy, Notoriety Development, Prospecting, Customer Loyalty https://www.web-group.fr/

Prospecting by phone or physically, Customer Care, Update of the client database, Receptionist