Alexis Legent
Salesforce & No-Code | Freelance Product Manager
Salary / Daily rate
Madrid, Spain
Freelance
Remote only
Skills
Languages
About me
Intro
Experienced in driving digital transformation through Product and Data Strategy, I specialized in scaling teams, optimizing processes, and delivering impactful, data-driven solutions. Combining Agile principles with Salesforce expertise, I turn vision into execution for high-growth companies.
Work experience
RevOps & PMO
Pixid GroupFreelance
Jan 2025 - Sep 2025
9 months
Remote
Pilotage de la transformation du support client via Salesforce (Service & Experience Cloud) : stratégie omnicanale, self-service automatisé et intégration de l’IA dans les processus de Support. Conception et déploiement d’un portail client unifié pour 3 typologies d’utilisateurs (entreprises, agences, intérimaires) - 10k utilisateurs journaliers Structuration d’un modèle de données "AI-ready" pour la base de connaissance interne et externe. Automatisation du traitements des demandes support via Einstein Chatbot Automatisation des tâches métiers via Agentforce
Omnichannel & CRM Product Manager
Christian Louboutin
Oct 2023 - Sep 2024
1 year
Paris, France
- Développement d’une application iOS de suivi Clients pour les vendeurs - Gestion des projets CRM et Marketing Digital sur Marketing Cloud - Animation de la squad Salesforce et Marketing Cloud en méthode Agile, suivi de la roadmap Data - Contribution à la stratégie Data CRM de la maison Christian Louboutin
Salesforce Product Manager
Back Market
Mar 2022 - Aug 2023
1 year 6 months
Paris, France
As Salesforce Product Manager at BackMarket, I created and implemented a vision of the lifecycle management of our sellers on Salesforce, mirroring the experience of our Sellers on their back office. The whole Seller Support Experience is handled on Salesforce, from ticketing opening on a dedicated portal built on Experience Cloud to the agent experience on Service Cloud
Head of New Business
Beanstock
Sep 2021 - Feb 2022
6 months
Beanstock is making real estate investing incredibly simple, sustainable and cost-effective. As Head of New Business, I kicked off a new business unit of asset management within Beanstock. As part of my role I had to build the acquisition strategy (SEA/SEO/Referral), the Operations and the P&L of this business unit
papernest
Sep 2019 - Aug 2021
2 years
Barcelona, Spain
Sales Operations Europe
Sep 2020 - Aug 2021
1 year
Barcelona, Spain
- Monitored the operational integration of partners in Spain, Italy & UK - Drove the Ops priorities of Developer Teams in Salesforce and BI - Automated internal and external processes - Zapier, API integration
Country Manager Spain
Sep 2019 - Oct 2020
1 year 2 months
Région de Barcelone, Espagne
- Led Papernest’s expansion in Spain, achieving 800% growth over 1 year - Negotiated supplier partnerships with major energy, telco and insurance companies - Structured the Ops team, designed processes and tools to enable a ramp-up of +80 people within the Spanish team - Counseling the Marketing teams on customer targeting and market understanding
Junior Key Account Manager
Procter & Gamble
Jul 2018 - Jun 2019
1 year
Paris, France
- In charge of Francap account, retailer allied to Carrefour & Intermarché, 14M€/y sales - Worked on P&G’s assortment in Carrefour’s emerging channels: Drive and Proximity - Active participation at Salesforce deployment in P&G France - Development of business analysis tool deployed in FR Sales team
Education
ESSEC Business School
Master in Management - Grande Ecole
2017 - 2019
2 years 1 month
Paris-Pantheon-Assas University
Master's Degree, Droit des Affaires Internationales
2012 - 2017
5 years 1 month
Collège Stanislas Paris
Baccalauréat Scientifique
2009 - 2012
3 years 1 month
Grade: Mention Bien
Massachusetts Institute of Technology
Designing and Building AI Products and Services
Licenses & certifications
Salesforce Certified AI Associate
Issued: May 2024
Salesforce Certified Marketing Cloud Email Specialist
Issued: Apr 2024
Salesforce Certified Administrator
Issued: Nov 2022