Ali Nawaz

IT Administrator

Salary / Daily rate

Dubai - United Arab Emirates

Freelance, open to permanent contract

Can come onsite

Skills

Customer CareHRUI Product DesignTranslationTesting & QAProofreadingAdobe IllustratorTalent AcquisitionIllustrationWeb DesignAdobe After EffectsAdobe LightroomAdobe PhotoshopFigmaPrint DesignAdobe Premiere ProCanvaGraphic DesignUX Product Design

Languages

English

About me

Intro

IT Administrator & Admin Officer with 4+ years managing multi-branch operations, POS systems, and e-commerce platforms across UAE. Proven expertise in system setup, vendor coordination, and cross-departmental liaison with strong background in document control and HR systems. Ready to streamline your IT infrastructure and administrative processes efficiently.

Links

Work experience

IT Administrator (Contract)

KARACHI DARBAR RESTAURANT

May 2025 - Jul 2025

3 months

Dubai - United Arab Emirates

1. Managed POS systems across 19 branches in the UAE, including KOT printer setup, display replacements, and syncing via Syrve POS and E-Financial. 2. Supported HR operations through Bio Cloud, handling attendance, fingerprint registration, employee ID creation, and placement. 3. Oversaw 24/7 CCTV monitoring and maintenance across branches, ensuring consistent surveillance uptime. 4. Managed company server access and data upload, ensuring secure and organized storage. 5. Handled front desk tasks and coordinated admin processes like WASL, Food Watch, rental contracts, and internal documentation. 6. Handled daily coordination with online food delivery platforms (Talabat, Noon, Deliveroo, Smiles, EatEasy), ensuring menu accuracy and order flow. 7. Processed bill refunds, verified claims, obtained approvals, and maintained accurate records with finance and branches. 8. Provided support on E-Financial software for accounting and financial entries related to POS data.

IT & Admin Officer (Contract)

Soul General Trading LLC

Dec 2024 - May 2025

6 months

Dubai - United Arab Emirates

1. Managed Amazon & Shopify, handling listings, pricing, inventory, customer service, and payment integrations. 2. Handled supplier coordination, shipment tracking, and import/export documentation. 3. Delivered daily IT support and implemented basic IT security protocols, including backups and access control. 4. Maintained structured document control systems for HR, trading, and project records, supporting reports and catalogs. 5. Oversaw IT procurement and asset tracking and coordinated with internal teams and global vendors for operations.

IT Manager

METAGREEN MIDDE EAST FZ LLC

Nov 2023 - Dec 2024

1 year 2 months

Dubai - United Arab Emirates

1. Handled project of ATG system setup for real-time fuel monitoring with ADNOC and RULEXX Lubricants. 2. Led ATG sensor setup, software config, calibration, client training, and technical support. 3. Conducted technical meetings, created project proposals/quotations, and tailored documentation as per client needs. 4. Handled document control, maintained accurate project records, and ensured compliance with safety and quality. 5. Coordinated with internal departments and external vendors for smooth scheduling, procurement, and facility operations.

IT & Administrative Officer

Riphah International University

Aug 2022 - Oct 2023

1 year 3 months

Islamabad, Islamabad Capital Territory, Pakistan

1. Managed office IT infrastructure, handling system setup, troubleshooting, and maintenance of hardware/software. 2. Handled user accounts, email setups, file access, backups, and system security. 3. Oversaw admin tasks, staff coordination, documentation, and internal communication. 4. Maintained accurate IT asset logs and license records and coordinated with vendors for upgrades and technical support. 5. Supported HR onboarding and attendance systems and served as a liaison between internal teams and IT service providers.

Office Coordinator Cum Admin Assistant

Ryzels

Feb 2021 - Jul 2022

1 year 6 months

Harīpur, Pakistan

1. Managed office IT infrastructure, handling system setup, troubleshooting, and maintenance of hardware/software. 2. Handled user accounts, email setups, file access, backups, and system security. 3. Oversaw admin tasks, staff coordination, documentation, and internal communication. 4. Maintained accurate IT asset logs and license records, and coordinated with vendors for upgrades and technical support. 5. Supported HR onboarding and attendance systems, and served as a liaison between internal teams and IT service providers.


Education

University of Haripur

Bachelor's degree

2017 - 2021

4 years

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