Alice Lagarde

Support for the human aspect of organizational, business, tool and cultural transformations: definition, design and implementation of change management strategies : - Deployment of large-scale IT projects and tools: definition of deployment and change management strategies (training, communication, user support, continuous improvement, structuring and animation of communities of practices and expertises) - Support for organizational changes and ways of working through the definition and facilitation of agile and collaborative approaches fostering collective intelligence (Design Thinking , Hackathon, collaborative workshops, etc.) - HR and business processes diagnosis and optimization - Support for the cultural and managerial transformations of organizations - Design of training programs and courses in blended-learning Management of remote, face-to-face and hybrid teams Business development of the office in Marseille and management of consultants Design of offers and business proposals

- Transformation des modes de fonctionnement et d'organisation au travers d'une démarche collaborative et participative : diffusion et analyse d'enquêtes, conception et animation d'ateliers de co-construction et de partage, organisation d'un Hackathon, conception et animation d'un séminaire CODIR, communication (création d'infographies, édition de newsletters, création de sites web projet, etc.) - Accompagnement au déploiement d'un nouvel outil de Pricing et Revenue Management au sein d'un grand acteur du tourisme - Conception et animation de formation à destination des DRH - Conception et développement d'un dispositif d'accompagnement des gestionnaires de carrière vers le rôle de Développeur de Talent (diagnostic culturel, conception et animation d'ateliers & formations, community management...) - Définition, mise en oeuvre et pilotage de plans de déploiement & conduite du changement SI dans de grands contextes de transformation

Marketing Operations : - Leads follow-up and reporting to COO and Head of Marketing - Ensuring smooth follow up of marketing generated opportunities with sales teams - Performance reporting on marketing activities - Working closely with BMO team : improving marketing performance - Supported internal marketing automation platform setting-up and deployment Digital : - Working in collaboration with local, regional and global team to understand digital challenges and build strong social media presence - Educating sales person on the importance of social media usage such as social selling - Campaigns localization and roll out - Emailing creation and roll out - WCMS : updating and reviewing website Integrated marketing : - Events planning and organization - Managing internal communication for big hold events such as Digital Economy Forum as well as digital promotion Communication: - Part of the web editorial committee : defining key strategic messages to leverage and selecting appropriated assets or activities - Managed editorial operations with parteners for Head of Communication People : - Responsible for Marketing Development Day in France : monitoring and organizing strategic workshop according to marketing strategy and priorities as well as people development

Communication: - EMEA Marketing newsletter editing and monitoring : SPOC for EMEA region, gathering and selecting relevant successfull marketing events to promote internal, Wordpress, Video interviews & articles writing - Designing and creating a social media newsletter for Marketing Regional Leadership Team (weekly basis) - Creation & Monitoring of the Business Women's Network @SAP UK : defining the concept & objectives, building steering committee and reporting on activities & success, organizing relevant sessions and activities to develop women in IT -Certified brand trainer : teaching branding strategy and positionnement to various SAP audiences Marketing Operations: - Weekly reporting on EMEA marketing activities to CMO : selecting successful regional event highlighting impacts on the business - Working closely with BMO team : improving marketing performance