
Rute Alves
IT Support Professional
Salaire / Taux journalier
Genève, Suisse
Mobilité : Genève
CDI
Peut venir sur site
Expertises
Langues
À propos
Introduction
Professionnelle IT avec expérience solide en support informatique, assistance utilisateurs et administration de systèmes. Aujourd'hui en reconversion vers le Support IT Junior en Suisse, déjà intégrée dans le marché du travail à Genève. Forte capacité de résolution d'incidents, gestion de priorités et communication avec utilisateurs techniques et non-techniques. Apprentissage rapide, motivée à évoluer dans un environnement francophone.
Expérience de travail
Private Company (Temporary Role) – Geneva
Entreprise privée – Genève
nov. 2025 - Présent
1 an
Genève, Suisse
Activités diverses au sein d’une entreprise privée. Gestion des tâches quotidiennes, organisation, respect des procédures et travail en équipe. Poste temporaire en parallèle de ma reconversion vers l’informatique et la cybersécurité.
Teacher of Professional Technical Education
Agrupamento de Escolas Aqua Alba
sept. 2021 - déc. 2025
4 ans 4 mois
Agualva-Cacém, Portugal
Planning Classroom Subject's Assisting students in the preparation of a projects in the professional technical component Preparation of students for the market world in the field of Information Technologies
TEACHING ACCOUNTING PROCEDURES AND COMPUTER APPLICATIONS
Escola de Comércio de Lisboa
oct. 2022 - mars 2023
6 mois
Lisbonne, Portugal
During the 5 months of Accounting Procedures and Computer Applications classes at the Lisbon School of Commerce for CEF students, I faced the challenge of working with students who were attending the ninth year of the administrative assistant course, but with different difficult personalities and backgrounds. To ensure they learned something useful for their lives and for the job market, it was necessary to adapt my teaching method to each student, taking into consideration their difficulties and learning styles. It was a challenging yet rewarding work to see the progress of each student and their interest in learning.
Project management, Information Systems & Technologies
GDA Foundation
oct. 2014 - oct. 2020
6 ans 1 mois
Management, planning, organization, coordination and monitoring of all projects in the area of IT; Coordination of the application Foundation GDA; Systems Administrator and Support Cross to all areas / sectors of GDA Foundation on information technologies; Preparation of budget proposals identifying needs; Collaboration in the preparation of activities Map; Ensure the maintenance and development of existing tools; Extract information from existing systems and develop their reports;
GDA Direitos dos Artistas
mars 2006 - oct. 2020
14 ans 8 mois
Lisbonne, Portugal
IT
mars 2006 - oct. 2020
14 ans 8 mois
Lisbonne, Portugal
COVID happened
IT Data Analisys & Audiovisual
oct. 2006 - oct. 2014
8 ans 1 mois
Responsible for actual delivery of all projects within my area of responsibility. Must comply with the organization's quality system processes, while in the performance of my project tasks. In short, to manage, plan, organize, coordinate and monitor all projects related to Distribution of Royalties related to the GDA under National and International for the Audiovisual. Management and Development of Applications and BD at GDAIE
Management and Development of Applications and DB
mars 2006 - oct. 2009
3 ans 8 mois
IT Management and Development of Application in Open Source. PHP, javascript, etc ... Management Database, Oracle, SQL Server, Mysql ... Actionscript ... -------####------- Most important task: Calculation of values for individual cooperator by the amounts paid for BROADCASTING RIGHTS Exchange this values(money) with international organizations
Multimedia Technician
Instituto de Investigação Científica Tropical
janv. 2000 - déc. 2004
5 ans
Collaborate on a project to develop the programming of database multimedia for heritage conservation documentary, iconographic, cartographic, audio and film to digital media, and the tasks of design interfaces between the user and the computer, the creation of the CD ROM'S dissemination of the project and the design of Web pages, the Division of Computer Science and Calculation of the Institute of Tropical Scientific Research, with this contract renewal. Microsoft Acess 97 e 2000 Visual Basic v5 e v6 Photoshop 4.0, 5.0, 6.0 Corel Draw v7, v8 e v9 Dreamweaver 3 Ultradev Macromedia Director v7 e v8 3D Studio MAX v2.5, v3.1 e v4 Adobe Premiere v5 Flash v3, v4 e v5
Formation
ISTEC - Instituto Superior de Tecnologias Avançadas
Engineer’s Degree, Information Systems
2016 - Présent
10 ans 10 mois
apefp - Centro de Formação da Associação Portuguesa de Ética e Filosofia Prática
I attended as part of the improvement of knowledge in the area of education, HIPERATIVIDADE E DÉFICE DE ATENÇÃO NA SALA DE AULA: E AGORA?
2022 - Présent
4 ans 10 mois
Instituto Superior Técnico
Mestrado, Informática e Sistemas Empresariais
2019 - Présent
7 ans 10 mois
ANPRI
Formação Curta Duração, Criação e Personalização de um GPT para a Educação
2024 - 2024
1 an
CF-ANPRI
Certificado, Criação e Personalização de um GPT para a Educação
2024 - 2024
1 an
ANPRI
Training Certificate, Python
2022 - 2022
1 an
Cybers3C
CURSO ETHICAL HACKING FUNDAMENTALS, CURSO ETHICAL HACKING FUNDAMENTALS
2021 - 2021
1 an
ISQ - Instituto Superior de Qualidade e Soldadura
Lean Concept Prodution
2021 - 2021
1 an
ISQ - Instituto Superior de Qualidade e Soldadura
Metedologia Six Sigma
2021 - 2021
1 an
ISQ - Instituto De Qualidade e Soldadura
Ambiente, Segurança, Higiene e Saúde no Trabalho - conceitos básicos
2021 - 2021
1 an
Centro Científico e Cultural de Macau - CCCM
Language Course and Chinese Culture
2015 - 2016
2 ans
Instituto Superior de Gestão
Pós-Graduação, Project Management
2010 - 2011
2 ans
Instituto Superior de Tecnologias Avançadas
Engineer’s Degree, Multimedia Engineer
2001 - 2008
8 ans
CAP
CAP, Certificate of Professional Aptitude (CAP, Certificated Professional Trainer)
2005 - 2005
1 an
Citeforma - Centro de Formação Profissional dos Trabalhadores de Novas Tecnologias ...
Technical Training, Multimedia Technical Training
1998 - 2000
3 ans
Secundária da Ramada
12º, Science
1992 - 1997
6 ans
Licences et certifications
CS50's Introduction to Cybersecurity
Délivré le : mars 2025
Agentes Eleitorais – Membros de Mesa
Délivré le : avr. 2024