Rute Alves

IT Support Professional

Salaire / Taux journalier

Genève, Suisse

Mobilité : Genève

CDI

Peut venir sur site

Expertises

PHPMySQLRequêtes SQLJiraGitHubHTMLPythonGitJavascriptMicrosoft SQL ServerGLPILinux3D StudiomaxRGPDCorelDrawOracle

Langues

Portugais (Maternelle)AnglaisFrançais

À propos

Introduction

Professionnelle IT avec expérience solide en support informatique, assistance utilisateurs et administration de systèmes. Aujourd'hui en reconversion vers le Support IT Junior en Suisse, déjà intégrée dans le marché du travail à Genève. Forte capacité de résolution d'incidents, gestion de priorités et communication avec utilisateurs techniques et non-techniques. Apprentissage rapide, motivée à évoluer dans un environnement francophone.

Liens

Expérience de travail

Private Company (Temporary Role) – Geneva

Entreprise privée – Genève

nov. 2025 - Présent

1 an

Genève, Suisse

Activités diverses au sein d’une entreprise privée. Gestion des tâches quotidiennes, organisation, respect des procédures et travail en équipe. Poste temporaire en parallèle de ma reconversion vers l’informatique et la cybersécurité.

Teacher of Professional Technical Education

Agrupamento de Escolas Aqua Alba

sept. 2021 - déc. 2025

4 ans 4 mois

Agualva-Cacém, Portugal

Planning Classroom Subject's Assisting students in the preparation of a projects in the professional technical component Preparation of students for the market world in the field of Information Technologies

TEACHING ACCOUNTING PROCEDURES AND COMPUTER APPLICATIONS

Escola de Comércio de Lisboa

oct. 2022 - mars 2023

6 mois

Lisbonne, Portugal

During the 5 months of Accounting Procedures and Computer Applications classes at the Lisbon School of Commerce for CEF students, I faced the challenge of working with students who were attending the ninth year of the administrative assistant course, but with different difficult personalities and backgrounds. To ensure they learned something useful for their lives and for the job market, it was necessary to adapt my teaching method to each student, taking into consideration their difficulties and learning styles. It was a challenging yet rewarding work to see the progress of each student and their interest in learning.

Project management, Information Systems & Technologies

GDA Foundation

oct. 2014 - oct. 2020

6 ans 1 mois

Management, planning, organization, coordination and monitoring of all projects in the area of IT; Coordination of the application Foundation GDA; Systems Administrator and Support Cross to all areas / sectors of GDA Foundation on information technologies; Preparation of budget proposals identifying needs; Collaboration in the preparation of activities Map; Ensure the maintenance and development of existing tools; Extract information from existing systems and develop their reports;

GDA Direitos dos Artistas

mars 2006 - oct. 2020

14 ans 8 mois

Lisbonne, Portugal

IT

mars 2006 - oct. 2020

14 ans 8 mois

Lisbonne, Portugal

COVID happened

IT Data Analisys & Audiovisual

oct. 2006 - oct. 2014

8 ans 1 mois

Responsible for actual delivery of all projects within my area of responsibility. Must comply with the organization's quality system processes, while in the performance of my project tasks. In short, to manage, plan, organize, coordinate and monitor all projects related to Distribution of Royalties related to the GDA under National and International for the Audiovisual. Management and Development of Applications and BD at GDAIE

Management and Development of Applications and DB

mars 2006 - oct. 2009

3 ans 8 mois

IT Management and Development of Application in Open Source. PHP, javascript, etc ... Management Database, Oracle, SQL Server, Mysql ... Actionscript ... -------####------- Most important task: Calculation of values for individual cooperator by the amounts paid for BROADCASTING RIGHTS Exchange this values(money) with international organizations

Multimedia Technician

Instituto de Investigação Científica Tropical

janv. 2000 - déc. 2004

5 ans

Collaborate on a project to develop the programming of database multimedia for heritage conservation documentary, iconographic, cartographic, audio and film to digital media, and the tasks of design interfaces between the user and the computer, the creation of the CD ROM'S dissemination of the project and the design of Web pages, the Division of Computer Science and Calculation of the Institute of Tropical Scientific Research, with this contract renewal. Microsoft Acess 97 e 2000 Visual Basic v5 e v6 Photoshop 4.0, 5.0, 6.0 Corel Draw v7, v8 e v9 Dreamweaver 3 Ultradev Macromedia Director v7 e v8 3D Studio MAX v2.5, v3.1 e v4 Adobe Premiere v5 Flash v3, v4 e v5


Formation

ISTEC - Instituto Superior de Tecnologias Avançadas

Engineer’s Degree, Information Systems

2016 - Présent

10 ans 10 mois

apefp - Centro de Formação da Associação Portuguesa de Ética e Filosofia Prática

I attended as part of the improvement of knowledge in the area of ​​education, HIPERATIVIDADE E DÉFICE DE ATENÇÃO NA SALA DE AULA: E AGORA?

2022 - Présent

4 ans 10 mois

Instituto Superior Técnico

Mestrado, Informática e Sistemas Empresariais

2019 - Présent

7 ans 10 mois

ANPRI

Formação Curta Duração, Criação e Personalização de um GPT para a Educação

2024 - 2024

1 an

CF-ANPRI

Certificado, Criação e Personalização de um GPT para a Educação

2024 - 2024

1 an

ANPRI

Training Certificate, Python

2022 - 2022

1 an

Cybers3C

CURSO ETHICAL HACKING FUNDAMENTALS, CURSO ETHICAL HACKING FUNDAMENTALS

2021 - 2021

1 an

ISQ - Instituto Superior de Qualidade e Soldadura

Lean Concept Prodution

2021 - 2021

1 an

ISQ - Instituto Superior de Qualidade e Soldadura

Metedologia Six Sigma

2021 - 2021

1 an

ISQ - Instituto De Qualidade e Soldadura

Ambiente, Segurança, Higiene e Saúde no Trabalho - conceitos básicos

2021 - 2021

1 an

Centro Científico e Cultural de Macau - CCCM

Language Course and Chinese Culture

2015 - 2016

2 ans

Instituto Superior de Gestão

Pós-Graduação, Project Management

2010 - 2011

2 ans

Instituto Superior de Tecnologias Avançadas

Engineer’s Degree, Multimedia Engineer

2001 - 2008

8 ans

CAP

CAP, Certificate of Professional Aptitude (CAP, Certificated Professional Trainer)

2005 - 2005

1 an

Citeforma - Centro de Formação Profissional dos Trabalhadores de Novas Tecnologias ...

Technical Training, Multimedia Technical Training

1998 - 2000

3 ans

Secundária da Ramada

12º, Science

1992 - 1997

6 ans


Licences et certifications

CS50's Introduction to Cybersecurity

Délivré le : mars 2025

Certifié par HarvardX (edX)

Agentes Eleitorais – Membros de Mesa

Délivré le : avr. 2024

Certifié par Plataforma NAU

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