Amanda Heater

As a Principal Developer at The First Pitch Group, I have played a key role in architecting, developing, and optimizing scalable applications across diverse technology stacks. With over a decade of hands-on experience, I specialize in Ruby on Rails, JavaScript (React, Next.js, jQuery), and cloud-based DevOps solutions. Key Contributions & Expertise: 🚀 Full-Stack Development: Extensive experience with MERN, MEAN, MEVN, PERN, LAMP, and Ruby on Rails stacks, ensuring robust and scalable solutions. ☁️ Cloud & DevOps: Architected and deployed applications using AWS, Docker, Kubernetes, CI/CD pipelines, and serverless architectures. 🖥 Enterprise & Backend Systems: Over 9 years of expertise in ASP.NET Core, Blazor, and Web API, alongside 10+ years in Java (Spring Boot) and Python (Django, Flask) for high-performance business applications. 📊 Database Mastery: Deep knowledge of SQL (MySQL, PostgreSQL) and NoSQL (MongoDB), optimizing database performance and scalability. 📡 API Development: Recent focus on GraphQL and Apollo, leveraging their precision for seamless data communication. 🎓 Leadership & Mentorship: Proven track record of mentoring junior developers, leading agile teams, and fostering a culture of innovation. 💡 Continuous Learning & Open Source Contributions: Active contributor to StackOverflow, GitHub, and open-source projects, staying at the forefront of emerging technologies. I thrive on solving complex problems, optimizing software architectures, and driving technical excellence. My ability to bridge development and operations ensures streamlined deployment pipelines and scalable, resilient applications.

• Managed full-scale sales operations, including strategy development and execution being the owner of the startup • Built profitable pipelines to streamline our leads in the wine industry that saw our revenue grew by 49% in 2013 • Provided training and direction to 7 sales representatives on their quarterly sales quotas, sales pitches, and closing techniques • Bridged the gap between sales and customer support to enforce synergy in the business better customer service • Built customer loyalty and reduced customer churning by 69% from 2007 to 2012 • Fostered a customer centric team environment Key Achievements: Exceeded sales targets and activity metrics: KPIs at the level of 170% and 30+ new clients. Exceeded agreed upon sales targets and outcomes by 20% on a regular basis. Expedited the resolution of customer problems and complaints to maximize satisfaction. Scored 97% in customer satisfaction survey.