Amandine QUEANT

Software QA Consultant @ Hermes | ISTQB® Certified

Salaire / Taux journalier

92120 Montrouge, France

Freelance, ouvert au CDI

Expertises

JiraConfluencePostmanCegidFormationAmélioration des processusRecrutementSalesforce

À propos

Introduction

As a Software Quality Assurance Consultant at Christian Dior Couture, I am responsible for ensuring the quality and performance of the company's E-commerce solutions. I have been working in this role for 10 months, after completing a qualification course in software engineering and obtaining the ISTQB certification. With a passion for quality and a keen eye for detail, I implement methods and tools tailored to the needs of my clients and stakeholders. I work closely with technical and functional teams to conduct functional, business, and technical testing, track anomalies, provide user support, and maintain test repositories. I also perform data analysis and risk assessment to ensure the quality of delivered software and propose corrective measures. My goal is to contribute to the success of Dior's E-commerce projects and enhance the customer experience.

Liens

Expérience de travail

Software Quality Assurance Consultant

Hermès

janv. 2025 - Présent

1 an 10 mois

Paris, France

Test Lead project : LDC supply BE and NL (since august 2025) • Distribute tasks among QA team members • Monitor progress and adjust priorities when necessary • Act as the technical and methodological point of reference • Communicate test results and coverage metrics • Produce test summary reports and validation records • Participate in follow-up meetings and decision-making sessions • Testing End to End and UAT. QA Lead : (before august 2025) • Designing and executing application tests via Jira, using M3 and Manhattan Software, to ensure system functionality and validate new integrations. • Identifying, tracking, and managing defects through Jira, with recommendations for process improvement and issue resolution. • Performing end-to-end testing to ensure the quality of deployments carried out by various teams. • Testing new features planned for the launch of new warehouses. • Maintaining test repositories and managing non-regression tests (TNR). • Participating in acceptance testing (FAT) to validate new features in the UAT environment. • Providing user support during acceptance testing (UAT) to ensure business teams have all necessary assistance. • Writing detailed QA reports, including defect analysis, test tracking, and improvement recommendations. • Keeping test repository documentation up to date. Environnement : Jira, Squash, M3, Manhattan, Cegid, Postman, Yest, Cegid TEAMS: Commercial and Logistics Management Team – E2E Tests for Supply Chain Sites

Software Quality Assurance Consultant

B/Acceptance

août 2023 - mars 2025

1 an 8 mois

Paris, France

As a software quality consultant, I am responsible for ensuring the quality of software products throughout the development cycle. In collaboration with development teams, rigorous testing processes and quality standards are implemented. I work closely with stakeholders to understand their needs and ensure that the software meets specified requirements. Risk assessment related to projects is conducted, and corrective measures are proposed to ensure the quality of delivered software.

Christian Dior Couture

juil. 2023 - janv. 2025

1 an 7 mois

Paris, France

Level 2 Application Support Technician

oct. 2024 - janv. 2025

4 mois

Paris, France

Support L2 tasks: • Handle incidents escalated by Level 1 support • Analyse tickets or incidents forwarded by first-level support • Diagnose and resolve complex technical issues • Perform in-depth analysis (logs, configuration, environment) • Apply corrective solutions in production • Work on the configuration of systems, applications, or networks • Provide temporary or permanent fixes in production • Collaborate with higher-level teams (Level 3, development, infrastructure) • Escalate critical incidents requiring code changes or deeper expertis

Software Quality Assurance Consultant

juil. 2023 - janv. 2025

1 an 7 mois

Paris, France

QA testings TASKS: End to end task and new features testing • Design and execution of application tests via Jira to ensure system functionality and validate new integrations. • Identification, tracking, and management of anomalies through Jira, with recommendations for process improvements and issue resolution. • Conduct end-to-end tests to ensure the quality of deployments carried out by different teams. • Test new features planned for launch on the e-commerce platform. • Validation of hotfix patches. • Maintain test repositories and manage non-regression tests (TNR). • Participate in acceptance tests (FAT) to validate new features in the UAT environment. • Provide user support during User Acceptance Testing (UAT), ensuring end users can test effectively (Users in Thailand, Japan, Hong Kong, etc.). • Provide technical support for projects involving multiple interconnected applications. • Effectively train new employees. • Keep test repository documentation up to date. Tools/Technologies: Jira, Confluence, Cegid, Salesforce, Postman, Yest, Fluent, Cegid,

Deputy Director

Buffalo Grill

nov. 2020 - oct. 2022

2 ans

Genève, Suisse

Contribute through effective management to the restaurant's economic results and analyze the various indicators (Seat Turns, Revenue, Average Check , REVPASH) with the restaurant manager • Maximize the revenue and profits • Review total revenue variances between budget and actual revenue • Control quality of Stock cost (inventory errors, losses) • Control the quality of the restaurant's operational procedures and their records. • Evaluate the needs of future resources (human, financial and material) according to the provisional budget and the commercial action plan sent by the head office • Coordinate the running of services (layout of the place, coordination teams) • Develop the talents of your team (integration path, training) in a process of permanent progress aimed at excellence in table service • Establish schedules and manage the payroll • Control the quality of the restaurant's operational procedures and their records. • Define a new strategic direction for business customers: growth, diversification, investment.

UN MONDE GOURMAND

août 2019 - juil. 2020

1 an

Paris, France

Direction Assistant

janv. 2020 - juil. 2020

7 mois

Paris, France

https://www.mondegourmand.com/ • Coordinate the organization of the production and delivery planning and ensure its proper organization, in connection with the two catering and restaurant services • Assure the quality of scheduling of delivery and oversaw the notice board • Establish weekly display of the production table. • Recruit staffs • Strengthen the brand image and positive values of the company • Improve administrative tasks

Executive Assistant

janv. 2020 - janv. 2020

1 mois

Paris, France

• Coordinate the organization of production and delivery planning, ensuring its proper execution, in coordination with both catering and restaurant services. • Schedule and oversee delivery meetings and maintain the notice board. • Establish a weekly display of the production table. • Prepare expense reports and contribute to the preparation of grant files.

Technical sales reprensentative

août 2019 - déc. 2019

5 mois

Paris, France

• Respond to all requests by formulating commercial proposals the most suitable (Developed and retained customers) • Negotiate and sign commercial offers • Target customer needs • Master the office pack for the realization of quotes and proposals, Updated of dolibarr software (quotation software)

Butler, waiter and Sommelier

Fleur de Met , - Traiteur Saint Clair - Pixel cattereerFreelance

oct. 2019 - mars 2020

6 mois

Paris, France

Guarantee the quality of Installation of cocktails inside and outdoors (installation and decoration, set up mobile table, reheating, waiting)

Chef

Gites les tilleuls, Gites des cimes, Chavanod

janv. 2017 - janv. 2019

2 ans 1 mois

69340 Francheville, France

• Create menus respecting a balanced diet and budgets, make midday and evening meals, placed orders, stock management, and oversaw special diet and medical diet.

Community Involvement : Volunteer

Solidarité Sida

sept. 2010 - janv. 2019

8 ans 5 mois

Paris, France

in AIDS non-profit organization Solidarité Sida, France – 6 times a year Web: https://www.solidays.org/festival/des-benevoles-en-or-2/ At festivals (mobile reception kitchen, organization, set-up, merchandising, security, information)- At event (fund collect)

Working Holidays Visa 1 years, Australia

Australian BioResources

janv. 2015 - juil. 2015

7 mois

Moss Vale Nouvelle-Galles du Sud 2577, Australie

Manager and Group leader

Pierre and Marie Curie University

sept. 2010 - juil. 2014

3 ans 11 mois

Paris, France

Sponsorship and transmission of knowledge. Making expenditure budgets, marketing research, canvassing with partners and suppliers. Approach companies, businesses, restaurants, for obtaining grants, goodies, free discounts on their products and other samples. Integration of new members and training them to the overall functioning of the association, as well as more specific and focused logistics training for candidates.

Bartender and Bar manager

BAC –BDE UPMC’Freelance

sept. 2010 - juil. 2014

3 ans 11 mois

Paris, France

(10 times per year) in 4 years BAC –BDE UPMC’s event in bars and nightclubs

Microsoft ambassador

Microsoft

sept. 2012 - juil. 2013

11 mois

Paris, France

Showed students and teachers at the university UPMC new products designed by Microsoft, Windows, Xbox

Apple ambassador

Apple

sept. 2011 - juil. 2012

11 mois

Paris, France

Showed students and teachers at the university UPMC new products Apple.

Food Service Worker

NJY Camps

janv. 2008 - janv. 2008

1 mois

Pennsylvania, United States

• Prepared daily kosher meals, Shabbat meal and picnic


Formation

EQL-HENIX - Montrouge

Cursus Qualification Logicielle , Computer Software Engineering

2023 - 2023

4 mois

Activités et associations : Intensive training program in software qualification and Squash applied to career reorientation: • Fundamentals of Software Quality • Requirements-driven testing with Squash TM • Data management, batch testing, automation, and WebServices (Unix, Shell, Databases, SQL) • Strategy, organization, and management of testing, service center • Testing in Agile context (Scrum, Kanban, User Stories, Gherkin)

Environnement : ISTQB, Squash TM, Quality Center (QC), Mantis, xSquash, Jira, Unix, UML, SQL, Katalon, ReadyAPI …

MBA ESG

Master of Business Administration - MBA management hospitality, Management hôtelier, tourism and food & beverades.

2020 - 2022

2 ans 3 mois

Résultat : 14/20

Activités et associations : option espagnol

Development or renovation strategy of touristic accommodations- Design and deployment of the operational strategy of a touristic accommodation establishment - Management of a touristic establishment in accordance with the overall strategy of the organization - Optimization of the financial balance - Management of a multicultural team - Overall enhancement of the offer and brand image of a tourist accommodation establishment

CY Gastronomie

Bachelor’s degree law, economy and management of in Gastronomy , Restaurant, Culinary, and Catering Management/Manager

2019 - 2020

11 mois

Résultat : 14/20

Activités et associations : (culinary art and the art of the table) catering industry, business congress

Food luxury - new trends --Organization of cocktail services, buffets, events ... -Development of files (briefs, prospecting, quotes, logistics, decoration, establishment and organization of the service, team management ... ) - Food, drinks and sustainable environment sector - Marketing, management and marketing techniques - Digital communication in food industry - International and intercultural management -- Organization of exhibition and business fair

Cours du soir de la mairie de Paris

CAP cooking and pastry, cooking and pastry

2019 - 2020

1 an 1 mois

Making dishes using different culinary production techniques - knowing of French food products - managing the supply - purchasing orders, reception and storage of goods, cost calculation- learning cooking and reheating techniques. making hot or cold preparations (appetizers, sauces, desserts, pastry ...) - highlights when dressing the plate - able to develop a menu.

CCI

Hasard Analysis Critical Control Point, food training course, food safety

2016 - 2016

2 mois

Activités et associations : A training in food hygiene to implement all the necessary measures to prevent risks relating to the consumption of food. HACCP guarantee the prevention of dangers (infection by germs, poisoning linked to the presence of chemicals, etc.) by learning proper hygiene and food handling, cooking, cooling, conservation and duration of consumption of the products

A training in food hygiene to implement all the necessary measures to prevent risks relating to the consumption of food. HACCP guarantee the prevention of dangers (infection by germs, poisoning linked to the presence of chemicals, etc.) by learning proper hygiene and food handling, cooking, cooling, conservation and duration of consumption of the products.

Université Joseph Fournier Grenoble, France

Professional Licence equivalent to BSC in biology, Specializing in animal production, physiology, physiopathology and pharmacology applications.

2009 - 2010

1 an 2 mois

Résultat : good

Activités et associations : Subject: Biochemistry, cellular and molecular biology, physiology, animal anatomy, physiology, pathology, pharmacology, animal production science, management of animal production and livestock areas.

Lycée des Métiers Marie Curie

Brevet Technicien Superieur , Equivalent to highler certificate in Biological Analysis

2008 - 2010

1 an 11 mois

Activités et associations : Laboratory techniques, medical biology, anatomopathology, biology analysis.

ESG

Master's Degree

Development or renovation strategy of touristic accommodations- Design and deployment of the operational strategy of a touristic accommodation establishment - Management of a touristic establishment in accordance with the overall strategy of the organization - Optimization of the financial balance - Management of a multicultural team - Overall enhancement of the offer and brand image of a tourist accommodation establishment.

EQL Ecole de la Qualité Logicielle

Software Testing School

Intensive training program in software qualification and Squash applied to career reorientation: Fundamentals of Software Quality - Requirements-driven testing with Squash TM - Data management, batch testing, automation, and WebServices (Unix, Shell, Databases, SQL) - Strategy, organization, and management of testing, service center - Testing in Agile context (Scrum, Kanban, User Stories, Gherkin) Environnement : ISTQB, Squash TM, Quality Center (QC), Mantis, xSquash, Jira, Unix, UML, SQL, Katalon, ReadyAPI …

ESG

MBA Management in Hospitality

Financial analysis and strategy for Hotels– Revenue Management in touristic housing - Investment and financing - Accounting and financial techniques - Forecast and budget management - Quantitative analysis- Legal framework for hospitality companies.

CY Cergy Paris Université

Bachelor's Degree, Culinary Arts and Related Services

Food luxury -Development of files (briefs, prospecting, quotes, logistics, decoration, establishment and organization of the service, team management ... ) - Food, drinks and sustainable environment sector - Marketing, management and marketing techniques - Digital communication in food industry - International and intercultural management -Participation in major events during outdoor practice (Opera Gala, Palais Garnier, Paris ...) - Organization of exhibition and business fair.


Licences et certifications

Les fondements de la gestion de projet

Délivré le : janv. 2025

Certifié par LinkedIn

Maîtriser les méthodes agiles

Délivré le : janv. 2025

Certifié par LinkedIn

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