
Amandine QUEANT
Software QA Consultant @ Hermes | ISTQB® Certified
Salaire / Taux journalier
92120 Montrouge, France
Freelance, ouvert au CDI
Expertises
À propos
Introduction
As a Software Quality Assurance Consultant at Christian Dior Couture, I am responsible for ensuring the quality and performance of the company's E-commerce solutions. I have been working in this role for 10 months, after completing a qualification course in software engineering and obtaining the ISTQB certification. With a passion for quality and a keen eye for detail, I implement methods and tools tailored to the needs of my clients and stakeholders. I work closely with technical and functional teams to conduct functional, business, and technical testing, track anomalies, provide user support, and maintain test repositories. I also perform data analysis and risk assessment to ensure the quality of delivered software and propose corrective measures. My goal is to contribute to the success of Dior's E-commerce projects and enhance the customer experience.
Expérience de travail
Software Quality Assurance Consultant
Hermès
janv. 2025 - Présent
1 an 10 mois
Paris, France
Test Lead project : LDC supply BE and NL (since august 2025) • Distribute tasks among QA team members • Monitor progress and adjust priorities when necessary • Act as the technical and methodological point of reference • Communicate test results and coverage metrics • Produce test summary reports and validation records • Participate in follow-up meetings and decision-making sessions • Testing End to End and UAT. QA Lead : (before august 2025) • Designing and executing application tests via Jira, using M3 and Manhattan Software, to ensure system functionality and validate new integrations. • Identifying, tracking, and managing defects through Jira, with recommendations for process improvement and issue resolution. • Performing end-to-end testing to ensure the quality of deployments carried out by various teams. • Testing new features planned for the launch of new warehouses. • Maintaining test repositories and managing non-regression tests (TNR). • Participating in acceptance testing (FAT) to validate new features in the UAT environment. • Providing user support during acceptance testing (UAT) to ensure business teams have all necessary assistance. • Writing detailed QA reports, including defect analysis, test tracking, and improvement recommendations. • Keeping test repository documentation up to date. Environnement : Jira, Squash, M3, Manhattan, Cegid, Postman, Yest, Cegid TEAMS: Commercial and Logistics Management Team – E2E Tests for Supply Chain Sites
Software Quality Assurance Consultant
B/Acceptance
août 2023 - mars 2025
1 an 8 mois
Paris, France
As a software quality consultant, I am responsible for ensuring the quality of software products throughout the development cycle. In collaboration with development teams, rigorous testing processes and quality standards are implemented. I work closely with stakeholders to understand their needs and ensure that the software meets specified requirements. Risk assessment related to projects is conducted, and corrective measures are proposed to ensure the quality of delivered software.
Christian Dior Couture
juil. 2023 - janv. 2025
1 an 7 mois
Paris, France
Level 2 Application Support Technician
oct. 2024 - janv. 2025
4 mois
Paris, France
Support L2 tasks: • Handle incidents escalated by Level 1 support • Analyse tickets or incidents forwarded by first-level support • Diagnose and resolve complex technical issues • Perform in-depth analysis (logs, configuration, environment) • Apply corrective solutions in production • Work on the configuration of systems, applications, or networks • Provide temporary or permanent fixes in production • Collaborate with higher-level teams (Level 3, development, infrastructure) • Escalate critical incidents requiring code changes or deeper expertis
Software Quality Assurance Consultant
juil. 2023 - janv. 2025
1 an 7 mois
Paris, France
QA testings TASKS: End to end task and new features testing • Design and execution of application tests via Jira to ensure system functionality and validate new integrations. • Identification, tracking, and management of anomalies through Jira, with recommendations for process improvements and issue resolution. • Conduct end-to-end tests to ensure the quality of deployments carried out by different teams. • Test new features planned for launch on the e-commerce platform. • Validation of hotfix patches. • Maintain test repositories and manage non-regression tests (TNR). • Participate in acceptance tests (FAT) to validate new features in the UAT environment. • Provide user support during User Acceptance Testing (UAT), ensuring end users can test effectively (Users in Thailand, Japan, Hong Kong, etc.). • Provide technical support for projects involving multiple interconnected applications. • Effectively train new employees. • Keep test repository documentation up to date. Tools/Technologies: Jira, Confluence, Cegid, Salesforce, Postman, Yest, Fluent, Cegid,
Deputy Director
Buffalo Grill
nov. 2020 - oct. 2022
2 ans
Genève, Suisse
Contribute through effective management to the restaurant's economic results and analyze the various indicators (Seat Turns, Revenue, Average Check , REVPASH) with the restaurant manager • Maximize the revenue and profits • Review total revenue variances between budget and actual revenue • Control quality of Stock cost (inventory errors, losses) • Control the quality of the restaurant's operational procedures and their records. • Evaluate the needs of future resources (human, financial and material) according to the provisional budget and the commercial action plan sent by the head office • Coordinate the running of services (layout of the place, coordination teams) • Develop the talents of your team (integration path, training) in a process of permanent progress aimed at excellence in table service • Establish schedules and manage the payroll • Control the quality of the restaurant's operational procedures and their records. • Define a new strategic direction for business customers: growth, diversification, investment.
UN MONDE GOURMAND
août 2019 - juil. 2020
1 an
Paris, France
Direction Assistant
janv. 2020 - juil. 2020
7 mois
Paris, France
https://www.mondegourmand.com/ • Coordinate the organization of the production and delivery planning and ensure its proper organization, in connection with the two catering and restaurant services • Assure the quality of scheduling of delivery and oversaw the notice board • Establish weekly display of the production table. • Recruit staffs • Strengthen the brand image and positive values of the company • Improve administrative tasks
Executive Assistant
janv. 2020 - janv. 2020
1 mois
Paris, France
• Coordinate the organization of production and delivery planning, ensuring its proper execution, in coordination with both catering and restaurant services. • Schedule and oversee delivery meetings and maintain the notice board. • Establish a weekly display of the production table. • Prepare expense reports and contribute to the preparation of grant files.
Technical sales reprensentative
août 2019 - déc. 2019
5 mois
Paris, France
• Respond to all requests by formulating commercial proposals the most suitable (Developed and retained customers) • Negotiate and sign commercial offers • Target customer needs • Master the office pack for the realization of quotes and proposals, Updated of dolibarr software (quotation software)
Butler, waiter and Sommelier
Fleur de Met , - Traiteur Saint Clair - Pixel cattereerFreelance
oct. 2019 - mars 2020
6 mois
Paris, France
Guarantee the quality of Installation of cocktails inside and outdoors (installation and decoration, set up mobile table, reheating, waiting)
Chef
Gites les tilleuls, Gites des cimes, Chavanod
janv. 2017 - janv. 2019
2 ans 1 mois
69340 Francheville, France
• Create menus respecting a balanced diet and budgets, make midday and evening meals, placed orders, stock management, and oversaw special diet and medical diet.
Community Involvement : Volunteer
Solidarité Sida
sept. 2010 - janv. 2019
8 ans 5 mois
Paris, France
in AIDS non-profit organization Solidarité Sida, France – 6 times a year Web: https://www.solidays.org/festival/des-benevoles-en-or-2/ At festivals (mobile reception kitchen, organization, set-up, merchandising, security, information)- At event (fund collect)
Working Holidays Visa 1 years, Australia
Australian BioResources
janv. 2015 - juil. 2015
7 mois
Moss Vale Nouvelle-Galles du Sud 2577, Australie
Manager and Group leader
Pierre and Marie Curie University
sept. 2010 - juil. 2014
3 ans 11 mois
Paris, France
Sponsorship and transmission of knowledge. Making expenditure budgets, marketing research, canvassing with partners and suppliers. Approach companies, businesses, restaurants, for obtaining grants, goodies, free discounts on their products and other samples. Integration of new members and training them to the overall functioning of the association, as well as more specific and focused logistics training for candidates.
Bartender and Bar manager
BAC –BDE UPMC’Freelance
sept. 2010 - juil. 2014
3 ans 11 mois
Paris, France
(10 times per year) in 4 years BAC –BDE UPMC’s event in bars and nightclubs
Microsoft ambassador
Microsoft
sept. 2012 - juil. 2013
11 mois
Paris, France
Showed students and teachers at the university UPMC new products designed by Microsoft, Windows, Xbox
Apple ambassador
Apple
sept. 2011 - juil. 2012
11 mois
Paris, France
Showed students and teachers at the university UPMC new products Apple.
Food Service Worker
NJY Camps
janv. 2008 - janv. 2008
1 mois
Pennsylvania, United States
• Prepared daily kosher meals, Shabbat meal and picnic
Formation
EQL-HENIX - Montrouge
Cursus Qualification Logicielle , Computer Software Engineering
2023 - 2023
4 mois
Activités et associations : Intensive training program in software qualification and Squash applied to career reorientation: • Fundamentals of Software Quality • Requirements-driven testing with Squash TM • Data management, batch testing, automation, and WebServices (Unix, Shell, Databases, SQL) • Strategy, organization, and management of testing, service center • Testing in Agile context (Scrum, Kanban, User Stories, Gherkin)
Environnement : ISTQB, Squash TM, Quality Center (QC), Mantis, xSquash, Jira, Unix, UML, SQL, Katalon, ReadyAPI …
MBA ESG
Master of Business Administration - MBA management hospitality, Management hôtelier, tourism and food & beverades.
2020 - 2022
2 ans 3 mois
Résultat : 14/20
Activités et associations : option espagnol
Development or renovation strategy of touristic accommodations- Design and deployment of the operational strategy of a touristic accommodation establishment - Management of a touristic establishment in accordance with the overall strategy of the organization - Optimization of the financial balance - Management of a multicultural team - Overall enhancement of the offer and brand image of a tourist accommodation establishment
CY Gastronomie
Bachelor’s degree law, economy and management of in Gastronomy , Restaurant, Culinary, and Catering Management/Manager
2019 - 2020
11 mois
Résultat : 14/20
Activités et associations : (culinary art and the art of the table) catering industry, business congress
Food luxury - new trends --Organization of cocktail services, buffets, events ... -Development of files (briefs, prospecting, quotes, logistics, decoration, establishment and organization of the service, team management ... ) - Food, drinks and sustainable environment sector - Marketing, management and marketing techniques - Digital communication in food industry - International and intercultural management -- Organization of exhibition and business fair
Cours du soir de la mairie de Paris
CAP cooking and pastry, cooking and pastry
2019 - 2020
1 an 1 mois
Making dishes using different culinary production techniques - knowing of French food products - managing the supply - purchasing orders, reception and storage of goods, cost calculation- learning cooking and reheating techniques. making hot or cold preparations (appetizers, sauces, desserts, pastry ...) - highlights when dressing the plate - able to develop a menu.
CCI
Hasard Analysis Critical Control Point, food training course, food safety
2016 - 2016
2 mois
Activités et associations : A training in food hygiene to implement all the necessary measures to prevent risks relating to the consumption of food. HACCP guarantee the prevention of dangers (infection by germs, poisoning linked to the presence of chemicals, etc.) by learning proper hygiene and food handling, cooking, cooling, conservation and duration of consumption of the products
A training in food hygiene to implement all the necessary measures to prevent risks relating to the consumption of food. HACCP guarantee the prevention of dangers (infection by germs, poisoning linked to the presence of chemicals, etc.) by learning proper hygiene and food handling, cooking, cooling, conservation and duration of consumption of the products.
Université Joseph Fournier Grenoble, France
Professional Licence equivalent to BSC in biology, Specializing in animal production, physiology, physiopathology and pharmacology applications.
2009 - 2010
1 an 2 mois
Résultat : good
Activités et associations : Subject: Biochemistry, cellular and molecular biology, physiology, animal anatomy, physiology, pathology, pharmacology, animal production science, management of animal production and livestock areas.
Lycée des Métiers Marie Curie
Brevet Technicien Superieur , Equivalent to highler certificate in Biological Analysis
2008 - 2010
1 an 11 mois
Activités et associations : Laboratory techniques, medical biology, anatomopathology, biology analysis.
ESG
Master's Degree
Development or renovation strategy of touristic accommodations- Design and deployment of the operational strategy of a touristic accommodation establishment - Management of a touristic establishment in accordance with the overall strategy of the organization - Optimization of the financial balance - Management of a multicultural team - Overall enhancement of the offer and brand image of a tourist accommodation establishment.
EQL Ecole de la Qualité Logicielle
Software Testing School
Intensive training program in software qualification and Squash applied to career reorientation: Fundamentals of Software Quality - Requirements-driven testing with Squash TM - Data management, batch testing, automation, and WebServices (Unix, Shell, Databases, SQL) - Strategy, organization, and management of testing, service center - Testing in Agile context (Scrum, Kanban, User Stories, Gherkin) Environnement : ISTQB, Squash TM, Quality Center (QC), Mantis, xSquash, Jira, Unix, UML, SQL, Katalon, ReadyAPI …
ESG
MBA Management in Hospitality
Financial analysis and strategy for Hotels– Revenue Management in touristic housing - Investment and financing - Accounting and financial techniques - Forecast and budget management - Quantitative analysis- Legal framework for hospitality companies.
CY Cergy Paris Université
Bachelor's Degree, Culinary Arts and Related Services
Food luxury -Development of files (briefs, prospecting, quotes, logistics, decoration, establishment and organization of the service, team management ... ) - Food, drinks and sustainable environment sector - Marketing, management and marketing techniques - Digital communication in food industry - International and intercultural management -Participation in major events during outdoor practice (Opera Gala, Palais Garnier, Paris ...) - Organization of exhibition and business fair.
Licences et certifications
Les fondements de la gestion de projet
Délivré le : janv. 2025
Maîtriser les méthodes agiles
Délivré le : janv. 2025