Amandine Tristani

Equivalent to a Senior Manager role. Accountable for the commercial strategy and delivery execution for an enterprise client account (€9M ARR, ESN-type services, building national-scale digital services for benefit claims processing). • Direct management of 15 team leads (6 teams) responsible for technical delivery - responsible for overall leadership of 60 people across the account • Own client relationship and drive long-term partnership and value-add strategy • Own P&L and drive improvement in profit margins • Shape, negotiate, and close contracts (deliverables, pricing) • Drive operational improvements (account finops, recruitment, onboarding)

• Led product strategy and cross-functional delivery for four national-scale digital services used by ~750k users annually, defining vision, roadmaps, and OKRs. • Drove quarterly prioritisation and stakeholder negotiations, leading a multidisciplinary team of 12 to reduce operational processing time, improve user satisfaction, enable rapid legislative changes, and meaningfully reduce technical debt. Internally: led go-to-market strategy and and business development initiatives for a new Capgemini service offer launched in 9 countries.

• Designed and owned a data insights framework for the cybersecurity team of a large-scale organisation, enabling leadership and teams to measure, track, and communicate the impact of security initiatives at scale. • Re-defined the product and content strategy for internal engagement platforms (chatbot, website), improving reach, relevance, and user engagement while driving measurable security behaviour change across employees.

Startup B2B SaaS - automation of complex banking and accounting processes using AI • Standardised service delivery, created offer packages/client tiers, automated client onboarding. Worked with Product and Marketing to professionalise delivery assets and enable client portfolio growth. • Created a consultative sales team to support pre-sales conversations with enterprise clients and drive deal conversion. • Worked with partnership managers and C-suite client stakeholders to establish AI Centres of Excellence, supporting the company strategy to pivot towards a reseller partnership model.

• Led analysis, solution design, and Agile delivery for enterprise automation projects, improving delivery quality and driving increase in license renewals. • Created frameworks to identify core use cases for automation, articulate their value, and accelerate time-to-value.