Amar Matallah

Designed and implemented a comprehensive monitoring platform to oversee infrastructure performance, manage system alerts, and enhance operational visibility. Developed a dynamic web application enabling automated creation, configuration, and deployment of virtual machines across the IT infrastructure, streamlining resource management. Engineered a robust API to detect, escalate, and mitigate security alerts, improving threat response times and reinforcing system security.

Provide technical assistance and troubleshooting for hardware, software, and network-related issues. Diagnose and resolve system errors to minimize downtime and ensure optimal performance. Install, configure, and maintain operating systems, applications, and peripheral devices. Manage user accounts and access permissions in Active Directory or similar systems.