AMARACHI UDOH

– Developed and automated comprehensive data reports using advanced Excel functionalities, including pivot tables, VLOOKUP, and conditional formatting, to provide key stakeholders with actionable insights into performance metrics and trends. – Maintained 100% data integrity and accuracy across all datasets by implementing rigorous validation processes and reconciliation procedures, significantly reducing reporting errors and enhancing confidence in decision-making. – Executed precise data entry and management for large volumes of critical business information, ensuring consistency and reliability through meticulous record-keeping and adherence to data governance standards – Identified and rectified data discrepancies through detailed verification and cross-referencing, leading to improved data quality and more reliable analytical outcomes

– Currently taking a Virtual internship at AQSkills as a Data Analyst. Conducting comprehensive analysis using skills such as SQL, Python, Excel to extract actionable insights. – Utilizing Data Visualization tools such as Tableau, Power BI to create informative dashboard and reports based on business requirements to support executive business needs. – Getting exposed to technical projects and solving them within the allocated timeframe. Getting consistently equipped with analytical skills to keep tackling real-life projects. – Working on Data Cleaning, Data Entry and preprocessing task to ensure data accuracy and consistency.

– Ensured customer satisfaction through effective communication which involved personalizing interactions, active listening, use of positive language, empathy, and clear and concise conversations. – Provided customer support to visitors, customers and employees by resolving their basic concerns or redirect them to the appropriate department. – Appropriate documentation and handling of customer's information ensuring that data confidentiality and accuracy is maintained. – Coordinated deliveries and handled inquiries via phone, email, and in-person, directing them to the appropriate departments.