Amel Dagdoug

ProWhy is a software tool designed for collaborative industrial problem-solving and experience feedback management. • Develop new features, enhancing problem-resolution process efficiency (8D, 9S, PDCA) by 25%. • Design of a complex data architecture (teams, actions, causes) to build a robust and scalable application foundation. • Advanced training in AI architectures (LLMs, embeddings, RAG), with hands-on implementation of data pipelines for extracting, structuring, and vectorizing unstructured data (e.g. Google Drive, internal documents), and storing it in vector databases to enable semantic search and retrieval-augmented generation. • Development of RESTful APIs for integration with business tools, eliminating manual data entry and centralizing information. • Creation of interactive interfaces for managing action plans and causes, enhancing user experience and driving adoption. • Provide application support, perform bug fixes, and conduct code reviews to ensure application quality and stability. • Improved sprint accuracy via detailed task estimation and active Agile planning. • Communicate directly with clients to understand business requirements and translate them into technical solutions. • Using AI assistants (Claude, GitHub Copilot) daily to speed up development, strengthen code reviews, and improve technical documentation.

Kinko is a real-time booking platform connecting hotels/guest houses with travel agencies. • Development and optimization of the Booking Engine for secure, real-time reservation processing. • Design and maintenance of the Channel Manager for multi-channel synchronization of rates and availability. • Integrated external APIs (Reseliva, Arabsoft PMS) for optimal booking management and real-time synchronization of prices and availability. • Administered user management systems, permissions, billing, and payment modules. • Technical team leadership and conflict resolution in an Agile framework. • Took part in business processes, e.g. task estimations, sprint planning, etc. • Ensure code quality and application reliability through automated testing and CI/CD pipelines. • Suggested ideas of refactoring current app legacy logic.

SEEMBA-ESPORTS is an all-in-one platform designed for esports professionals to create and manage competitive gaming tournaments and websites. • Developed an esports platform that increased user engagement by 30% and optimized backend performance, reducing response time by 20%. • Refactored legacy code, performed maintenance, and fixed bugs to improve application stability and code quality. Technology: Ruby on Rails, PostgreSQL, Tailwind CSS, i18n-js, Docker,Heroku, Git, GitLab (CI/CD), JIRA. Seemba is a platform that enables developers to monetize their games through innovation by integrating esports features. • Migrated the platform from Node.js/MongoDB to Nest.js/PostgreSQL, implementing a microservices architecture with NATS for user, tournament, payment, and messaging features. • Built REST APIs with Nest.js for the developer dashboard and collaborated with mobile teams for seamless API integration. • Wrote unit and integration tests with Jest and established CI/CD pipelines. Technology: NodeJS (NestJS,Express.js), React, Microservices, Redux, Nats, JWT, Axios, API REST, MongoDB, PostgreSQL,Git Jest, Agile Scrum.

T7D is an ecosystem gaming platform where players can participate in esports tournaments and purchase their favorite in-game points and cards, all integrated with a variety of esports features. • Engineered REST APIs with Node.js and Express.js to support gaming platform backend operations. • Designed and managed database architecture, optimizing for performance and security through best practices and rigorous testing. • Contributed to technical evolution planning and implementation. Technology : Node.js, Express.js, Angular 13, Redis, MongoDB, Mongoose, Microservices, JWT, Axios, Sentry, Git, GitHub, Agile Scrum.

• Developed a full-stack web application for property management (Homelinks), facilitating communication between residents and service providers. • Contributed to back-end development with Laravel, front-end with Vue.js, and MySQL database management. • Integrated Docker, implemented web services, and utilized Firebase in a multi-tenant environment. Technology: : Vue.js 8, Laravel 5.5, Web Services ,Firebase, Docker, MySQL Workbench, Multi-Tenant, GitLab, OpenProject, Visual Studio Code.