Ana Fiallo
Content Reviewer
Salary / Daily rate
Braga, Portugal
Freelance, open to permanent contract
Can come onsite
Languages
About me
Intro
Bilingual content reviewer and customer support specialist with 20+ years in medical billing and compliance. Expert in content moderation, chat support, and accounts payable with proven accuracy in fast-paced environments. Specialized in Spanish/English communication and remote work excellence.
Work experience
Remote Content Reviewer at Google
Tech Firefly
Sep 2022 - May 2025
2 years 9 months
Braga, Portugal · Remote
Spanish Customer Support via Chat
Webhelp
Sep 2021 - Mar 2022
7 months
Braga, Portugal
Bilingual Customer Support Specialist providing efficient and empathetic support via chat in Spanish . Skilled in resolving customer inquiries, troubleshooting technical issues, and maintaining high satisfaction scores. Strong communicator with a focus on timely and accurate responses in fast-paced environments.
Medical Billing Specialist
VITAS Healthcare
Dec 2002 - Jul 2021
18 years 8 months
Miami, FL, USA
Detail-oriented and certified Medical Billing Specialist with 18 years of experience in managing patient billing, insurance claims, and payment processing. Proficient in ICD-10, CPT, and HCPCS coding systems with strong knowledge of HIPAA compliance. Demonstrates accuracy, efficiency, and dedication in fast-paced healthcare environments.
Education
National school of technology
Medical Assistant
1993 - 1994
1 year 1 month